PDCOB 2.2 Exclusion of liability
PDCOB 2.2.1R
1A firm must not seek to exclude or restrict, or rely on any exclusion or restriction of any duty or liability it may have to a customer, unless:
- (1)
it is reasonable for it to do so and it is consistent with the firm’s obligations under the customer’s best interests rule; and
- (2)
the duty or liability arises other than under the regulatory system.