Contact Us

If you are experiencing any difficulty using this website or have any questions about the changes we have made please email handbook.feedback@fca.org.uk.

Firms (including consumer credit firms and people representing a firm)

Call us on 0300 500 0597 from the UK, or +44 207 066 1000 from abroad.

We are open Monday to Friday, 9am-5pm, and Thursday 9.45am-5pm.

For any queries about systems, please call us as we may need to authenticate you.

Consumers (and people representing consumers)

If you have a query about a service or product:

Call us on 0800 111 6768 (freephone) or 0300 500 8082 from the UK, or +44 207 066 1000 from abroad. Calls using next generation text relay, please call us on (18001) 0207 066 1000.

We are open Monday to Friday, 8am-6pm, and Saturday 9am-1pm.

Technical help with the Handbook website

Telephone 0333 202 1323

Other Handbook products and services

Subscribe to FCA Handbook.

Technical for help accessing or navigation with this site.

Feedback for comments on our Handbook publications and suggestions on improving them.