MCOB 2.5 Reliance on others
Purpose
Principle 2 requires a firm to conduct its business with due skill, care and diligence. MCOB 2.5 indicates the extent to which firms that carry on home finance activities1 and that communicate or approve a financial promotion1 can meet this requirement by relying on others.
11When firms can rely on others
- (1)
In relying on MCOB 2.5.2 R, a firm should take reasonable steps to establish that the other person providing the information is:
- (a)
not connected with the firm; and
- (b)
competent to provide the information.
- (a)
- (2)
Compliance with (1) may be relied on as tending to establish compliance with MCOB 2.5.2 R.
- (3)
Contravention of (1) may be relied on as tending to establish contravention of MCOB 2.5.2 R.
- (1)
Any information which a rule in MCOB requires to be sent to a customer may be sent to another person on the instruction of the customer, so long as the recipient is not connected with the firm.
- (2)
There is no need for a firm to send information to a customer where it has taken reasonable steps to establish that this has been or will be supplied by another person.