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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

DISP 1.4 Complaints resolution rules

As Published: 2003

DISP 1.4 Complaints resolution rules

ICOBS 4.1 General requirements for insurance intermediaries and insurers

As Published: 2007

ICOBS 4.1 General requirements for insurance intermediaries and insurers

DISP 3.7 Awards by the Ombudsman

As Published: 2008

DISP 3.7 Awards by the Ombudsman

DISP 3.8 Dealing with information

As Published: 2004

DISP 3.8 Dealing with information

DISP App 1.2 The standard approach to redress

As Published: 2008

DISP App 1.2 The standard approach to redress

MCOB 5.4 Information on regulated mortgage contracts: general

As Published: 2004

MCOB 5.4 Information on regulated mortgage contracts: general

ICOBS 6.4 Pre- and post-contract information: protection policies

As Published: 2015

ICOBS 6.4 Pre- and post-contract information: protection policies

DISP App 1.3 Remortgaging

As Published: 2008

DISP App 1.3 Remortgaging

ICOBS 8.4 Employers’ Liability Insurance

As Published: 2011

ICOBS 8.4 Employers’ Liability Insurance

COLL 4.3 Approvals and notifications

As Published: 2006

COLL 4.3 Approvals and notifications

MCOB 1.6 Distinguishing regulated mortgage contracts and regulated credit agreements

As Published: 2004

MCOB 1.6 Distinguishing regulated mortgage contracts and regulated credit agreements

DISP 1.10A Complaints data publication rules

As Published: 2010

DISP 1.10A Complaints data publication rules

SUP 15.14 Notifications under the Payment Services Regulations

As Published: 2018

SUP 15.14 Notifications under the Payment Services Regulations

ICOBS 3.2 E-Commerce

As Published: 2013

ICOBS 3.2 E-Commerce

FEES 5.1 Application and Purpose

As Published: 2005

FEES 5.1 Application and Purpose

MCOB 5A.3 Information on MCD regulated mortgage contracts: general

As Published: 2015

MCOB 5A.3 Information on MCD regulated mortgage contracts: general

DISP 1.7 Complaints forwarding rules

As Published: 2005

DISP 1.7 Complaints forwarding rules

DISP App 1.6 Valuing Relevant Benefits

As Published: 2004

DISP App 1.6 Valuing Relevant Benefits

SUP 16.23 Annual Financial Crime Report

As Published: 2016

SUP 16.23 Annual Financial Crime Report

DISP App 3.8 Other appropriate redress at steps 1 and 2

As Published: 2017

DISP App 3.8 Other appropriate redress at steps 1 and 2