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This section applies to: (1) a firm with respect to consumer credit lending; (2) a firm with respect to debt administration; (3) a firm with respect to debt collecting; or (4) a firm with respect to operating an electronic system in relation to lending.
713Where a complaint meets the requirements of DISP 2.8.9R(2)(d), those parts of the complaint that relate to the grounds of rejection of the claim are not subject to the restriction in DISP 2.8.9R(1) on an Ombudsman considering the complaint.
