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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

DISP 3.5 Resolution of complaints by the Ombudsman

As Published: 2008

DISP 3.5 Resolution of complaints by the Ombudsman

FEES 8.1 [deleted]

As Published: 2013

FEES 8.1 [deleted]

ICOBS 4.4 Commission disclosure for commercial customers

As Published: 2008

ICOBS 4.4 Commission disclosure for commercial customers

CASS 5.1 Application

As Published: 2004

CASS 5.1 Application

GEN 2.1 Introduction

As Published: 2004

GEN 2.1 Introduction

CREDS 7.2 General requirements concerning lending policy

As Published: 2012

CREDS 7.2 General requirements concerning lending policy

CREDS 9.2 Reporting

As Published: 2012

CREDS 9.2 Reporting

DISP App 3.3A The approach to considering evidence at step 2

As Published: 2017

DISP App 3.3A The approach to considering evidence at step 2

GEN 5.1 Application and purpose

As Published: 2003

GEN 5.1 Application and purpose

PERG 8.14 Other financial promotions

As Published: 2005

PERG 8.14 Other financial promotions

FEES 6.5A The retail pool

As Published: 2013

FEES 6.5A The retail pool

CREDS 8.2 Reporting requirements

As Published: 2012

CREDS 8.2 Reporting requirements

CONC 5A.3 Prohibition from imposing charges under agreements for high-cost short-term credit

As Published: 2015

CONC 5A.3 Prohibition from imposing charges under agreements for high-cost short-term credit

CONC 5A.4 Cost cap for operating an electronic system in relation to lending

As Published: 2015

CONC 5A.4 Cost cap for operating an electronic system in relation to lending

PERG 5.7 The regulated activities: assisting in the administration and performance of a contract of insurance

As Published: 2005

PERG 5.7 The regulated activities: assisting in the administration and performance of a contract of insurance

DISP 1.4 Complaints resolution rules

As Published: 2003

DISP 1.4 Complaints resolution rules

ICOBS 8.4 Employers’ Liability Insurance

As Published: 2011

ICOBS 8.4 Employers’ Liability Insurance

SUP 16.21 Reporting under the MCD Order for CBTL firms

As Published: 2016

SUP 16.21 Reporting under the MCD Order for CBTL firms

CONC 7.6 Exercise of continuous payment authority

As Published: 2014

CONC 7.6 Exercise of continuous payment authority

FEES 5.8 Joining the Financial Ombudsman Service

As Published: 2009

FEES 5.8 Joining the Financial Ombudsman Service