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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

DISP 3.5 Resolution of complaints by the Ombudsman

As Published: 2008

DISP 3.5 Resolution of complaints by the Ombudsman

MCOB 13.3 Dealing fairly with customers: policy and procedures

As Published: 2006

MCOB 13.3 Dealing fairly with customers: policy and procedures

DEPP 6A.4 The interaction between the power to impose suspensions, restrictions, conditions, limitations or disciplinary prohibitions and the power to impose penalties or public censures

As Published: 2013

DEPP 6A.4 The interaction between the power to impose suspensions, restrictions, conditions, limitations or disciplinary prohibitions and the power to impose penalties or public censures

SUP 16.21 Reporting under the MCD Order for CBTL firms

As Published: 2016

SUP 16.21 Reporting under the MCD Order for CBTL firms

PERG 4.15 Mortgage activities carried on by 'packagers'

As Published: 2005

PERG 4.15 Mortgage activities carried on by 'packagers'

EG 13.5 Petitions for administration orders or compulsory winding up orders: determining which insolvency order to seek

As Published: 2016

EG 13.5 Petitions for administration orders or compulsory winding up orders: determining which insolvency order to seek

PERG 5.8 The regulated activities: advising on contracts of insurance

As Published: 2013

PERG 5.8 The regulated activities: advising on contracts of insurance

FEES 5.1 Application and Purpose

As Published: 2005

FEES 5.1 Application and Purpose

PERG 7.4 Does the article 54 exclusion apply?

As Published: 2006

PERG 7.4 Does the article 54 exclusion apply?

APER 4.6 Statement of Principle 6

As Published: 2015

APER 4.6 Statement of Principle 6

EG 5.5 The settlement discount scheme

As Published: 2015

EG 5.5 The settlement discount scheme

CREDS 9.2 Reporting

As Published: 2012

CREDS 9.2 Reporting

FEES 12.2 FOS ADR levy

As Published: 2015

FEES 12.2 FOS ADR levy

APER 4.1 Statement of Principle 1

As Published: 2005

APER 4.1 Statement of Principle 1

FEES 5.3 The general levy

As Published: 2010

FEES 5.3 The general levy

FEES 2.3 Relieving Provisions

As Published: 2006

FEES 2.3 Relieving Provisions

SYSC 19E.1 Application

As Published: 2016

SYSC 19E.1 Application

REC 2.16B Operation of a data reporting service

As Published: 2017

REC 2.16B Operation of a data reporting service

CASS 1.3 General application: where?

As Published: 2007

CASS 1.3 General application: where?

COBS 11.7 Personal account dealing

As Published: 2007

COBS 11.7 Personal account dealing