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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

CONC 12.1 Application and purpose

As Published: 2013

CONC 12.1 Application and purpose

DISP 3.5 Resolution of complaints by the Ombudsman

As Published: 2008

DISP 3.5 Resolution of complaints by the Ombudsman

DISP 1.5 Complaints resolved by close of the third business day

As Published: 2002

DISP 1.5 Complaints resolved by close of the third business day

SUP 2.3 Information gathering by the FCA on its own initiative: cooperation by firms

As Published: 2007

SUP 2.3 Information gathering by the FCA on its own initiative: cooperation by firms

CONC 6.7 Post contract: business practices

As Published: 2014

CONC 6.7 Post contract: business practices

PERG 1.4 General guidance to be found in PERG

As Published: 2006

PERG 1.4 General guidance to be found in PERG

COLL 4.2 Pre-sale notifications

As Published: 2006

COLL 4.2 Pre-sale notifications

CREDS 3A.5 Requirements on the retail distribution and financial promotion of capital instruments

As Published: 2016

CREDS 3A.5 Requirements on the retail distribution and financial promotion of capital instruments

CONC 7.6 Exercise of continuous payment authority

As Published: 2014

CONC 7.6 Exercise of continuous payment authority

SYSC 3.2 Areas covered by systems and controls

As Published: 2002

SYSC 3.2 Areas covered by systems and controls

SUP 3.10 Duties of auditors: notification and report on client assets

As Published: 2004

SUP 3.10 Duties of auditors: notification and report on client assets

CASS 1.4 Application: particular activities

As Published: 2007

CASS 1.4 Application: particular activities

PERG 4.17 Interaction with the Consumer Credit Act and consumer credit regulated activities

As Published: 2014

PERG 4.17 Interaction with the Consumer Credit Act and consumer credit regulated activities

PERG 3A.6 Territorial scope

As Published: 2019

PERG 3A.6 Territorial scope

SUP 11.2 Purpose

As Published: 2004

SUP 11.2 Purpose

SUP 5.5 Duties of firms

As Published: 2007

SUP 5.5 Duties of firms

MCOB 1.3 General application: where?

As Published: 2004

MCOB 1.3 General application: where?

COND 2.7 Business model

As Published: 2013

COND 2.7 Business model

SYSC 19C.1 General application and purpose

As Published: 2014

SYSC 19C.1 General application and purpose

REC 3.15 Suspension of services and inability to operate facilities

As Published: 2007

REC 3.15 Suspension of services and inability to operate facilities