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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

DISP 1.4 Complaints resolution rules

As Published: 2003

DISP 1.4 Complaints resolution rules

COBS 19.4 Open market options

As Published: 2010

COBS 19.4 Open market options

CASS 9.4 Information to clients concerning custody assets and client money

As Published: 2014

CASS 9.4 Information to clients concerning custody assets and client money

CASS 9.5 Reporting to clients on request

As Published: 2014

CASS 9.5 Reporting to clients on request

CONC 8.5 Financial statements and debt repayment offers

As Published: 2016

CONC 8.5 Financial statements and debt repayment offers

MCOB 13.5 Dealing with a customer in arrears or with a sale shortfall on a regulated mortgage contract

As Published: 2006

MCOB 13.5 Dealing with a customer in arrears or with a sale shortfall on a regulated mortgage contract

APER 4.6 Statement of Principle 6

As Published: 2015

APER 4.6 Statement of Principle 6

COBS 8.1 Client agreements: non-MiFID designated investment business

As Published: 2007

COBS 8.1 Client agreements: non-MiFID designated investment business

DISP App 3.7A Approach to redress at step 2

As Published: 2017

DISP App 3.7A Approach to redress at step 2

COBS 6.2A Describing advice services [deleted]

As Published: 2010

COBS 6.2A Describing advice services [deleted]

CONC 7.2 Clear, effective and appropriate policies and procedures in respect of customers in or approaching arrears or in default

As Published: 2024

CONC 7.2 Clear, effective and appropriate policies and procedures in respect of customers in or approaching arrears or in default

COBS 6.1C Consultancy charging and remuneration

As Published: 2010

COBS 6.1C Consultancy charging and remuneration

MIPRU 4.4 Calculation of capital resources

As Published: 2006

MIPRU 4.4 Calculation of capital resources

PERG 8.31 Exclusions for advising on investments

As Published: 2007

PERG 8.31 Exclusions for advising on investments

SUP 2.4 'Mystery shopping'

As Published: 2005

SUP 2.4 'Mystery shopping'

MCOB 2.7 Application to electronic media and distance communications

As Published: 2004

MCOB 2.7 Application to electronic media and distance communications

MIPRU 4.2BA Securitisation

As Published: 2015

MIPRU 4.2BA Securitisation

PERG 7.4 Does the article 54 exclusion apply?

As Published: 2006

PERG 7.4 Does the article 54 exclusion apply?

MIPRU 4.2C Credit risk mitigation

As Published: 2015

MIPRU 4.2C Credit risk mitigation

TC App 1.1 Activities and Products/Sectors to which TC applies subject to TC Appendices 2 and 3

As Published: 2007

TC App 1.1 Activities and Products/Sectors to which TC applies subject to TC Appendices 2 and 3