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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

SUP 2.4 'Mystery shopping'

As Published: 2005

SUP 2.4 'Mystery shopping'

CONC 7.14 Settlements, disputed and deadlocked debt

As Published: 2015

CONC 7.14 Settlements, disputed and deadlocked debt

MCOB 7.6 Mortgages: event-driven information

As Published: 2004

MCOB 7.6 Mortgages: event-driven information

ICOBS 5.1 General

As Published: 2007

ICOBS 5.1 General

DISP App 3.3 The approach to considering evidence at step 1

As Published: 2017

DISP App 3.3 The approach to considering evidence at step 1

CONC 8.7 Charging for debt counselling, debt advice and related services

As Published: 2014

CONC 8.7 Charging for debt counselling, debt advice and related services

CONC 7.9 Contact with customers

As Published: 2014

CONC 7.9 Contact with customers

MCOB 12.5 Excessive charges: regulated mortgage contracts, home reversion plans and regulated sale and rent back agreements

As Published: 2006

MCOB 12.5 Excessive charges: regulated mortgage contracts, home reversion plans and regulated sale and rent back agreements

COBS 6.1E Platform services: platform charges and using a platform service for advising

As Published: 2011

COBS 6.1E Platform services: platform charges and using a platform service for advising

SUP 15.11 Notification of COCON breaches and disciplinary action

As Published: 2015

SUP 15.11 Notification of COCON breaches and disciplinary action

COBS 21.2 Rules for firms engaged in linked long-term insurance business

As Published: 2015

COBS 21.2 Rules for firms engaged in linked long-term insurance business

CONC 8.6 Changes to contractual payments

As Published: 2014

CONC 8.6 Changes to contractual payments

SUP 8A.2 Introduction and conditions

As Published: 2014

SUP 8A.2 Introduction and conditions

DISP App 3.4 Root cause analysis

As Published: 2017

DISP App 3.4 Root cause analysis

EG 8.2 Varying a firm’s Part 4A permission or imposing requirements on the FCA’s own initiative

As Published: 2016

EG 8.2 Varying a firm’s Part 4A permission or imposing requirements on the FCA’s own initiative

COBS 11.2 Best execution for AIFMs and residual CIS operators

As Published: 2007

COBS 11.2 Best execution for AIFMs and residual CIS operators

ICOBS 4.6 Commission disclosure for pure protection contracts sold with retail investment products

As Published: 2010

ICOBS 4.6 Commission disclosure for pure protection contracts sold with retail investment products

CONC 3.7 Financial promotions and communications: credit brokers

As Published: 2014

CONC 3.7 Financial promotions and communications: credit brokers

EG 4.13 Preliminary findings letters and preliminary investigation reports

As Published: 2016

EG 4.13 Preliminary findings letters and preliminary investigation reports

SUP 10A.14 Changes to an FCA-approved person's details

As Published: 2014

SUP 10A.14 Changes to an FCA-approved person's details