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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

DISP 1.5 Complaints resolved by close of the third business day

As Published: 2002

DISP 1.5 Complaints resolved by close of the third business day

COBS 4.2 Fair, clear and not misleading communications

As Published: 2007

COBS 4.2 Fair, clear and not misleading communications

MCOB 9.6 Disclosure at the start of the contract and after sale for equity release transactions

As Published: 2004

MCOB 9.6 Disclosure at the start of the contract and after sale for equity release transactions

PERG 4.7 Entering into a regulated mortgage contract

As Published: 2014

PERG 4.7 Entering into a regulated mortgage contract

SYSC 22.5 Giving references: additional rules and guidance for all firms

As Published: 2016

SYSC 22.5 Giving references: additional rules and guidance for all firms

DTR 6.3 Dissemination of information

As Published: 2007

DTR 6.3 Dissemination of information

DISP 3.7 Awards by the Ombudsman

As Published: 2008

DISP 3.7 Awards by the Ombudsman

GEN 2.1 Introduction

As Published: 2004

GEN 2.1 Introduction

PERG 17.7 Examples

As Published: 2014

PERG 17.7 Examples

MCOB 7.3 General

As Published: 2015

MCOB 7.3 General

DISP 1.10 Complaints reporting rules

As Published: 2007

DISP 1.10 Complaints reporting rules

PERG 4.15 Mortgage activities carried on by 'packagers'

As Published: 2005

PERG 4.15 Mortgage activities carried on by 'packagers'

PERG 1.4 General guidance to be found in PERG

As Published: 2006

PERG 1.4 General guidance to be found in PERG

SUP 8.6 Publication of waivers

As Published: 2004

SUP 8.6 Publication of waivers

DISP 3.3 Dismissal without consideration of the merits and test cases

As Published: 2004

DISP 3.3 Dismissal without consideration of the merits and test cases

CONC 7.19 Notice of default sums under P2P agreements

As Published: 2014

CONC 7.19 Notice of default sums under P2P agreements

SUP 18.4 Friendly Society transfers and amalgamations

As Published: 2019

SUP 18.4 Friendly Society transfers and amalgamations

SUP 2.4 'Mystery shopping'

As Published: 2005

SUP 2.4 'Mystery shopping'

CONC 8.5 Financial statements and debt repayment offers

As Published: 2016

CONC 8.5 Financial statements and debt repayment offers

DISP 1.4 Complaints resolution rules

As Published: 2003

DISP 1.4 Complaints resolution rules