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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

MCOB 13.3 Dealing fairly with customers with a payment shortfall: policy and procedures

As Published: 2006

MCOB 13.3 Dealing fairly with customers with a payment shortfall: policy and procedures

DISP 1.1A Complaints handling requirements for MiFID complaints

As Published: 2017

DISP 1.1A Complaints handling requirements for MiFID complaints

CONC 7.17 Notice of sums in arrears under P2P agreements for fixed-sum credit

As Published: 2015

CONC 7.17 Notice of sums in arrears under P2P agreements for fixed-sum credit

ICOBS 4.2 Additional requirements for protection policies for insurance intermediaries and insurers

As Published: 2015

ICOBS 4.2 Additional requirements for protection policies for insurance intermediaries and insurers

ICOBS 5.2 Demands and needs

As Published: 2008

ICOBS 5.2 Demands and needs

MCOB 4.11 Sale and rent back: advising and selling standards

As Published: 2010

MCOB 4.11 Sale and rent back: advising and selling standards

CONC 8.3 Pre contract information and advice requirements

As Published: 2014

CONC 8.3 Pre contract information and advice requirements

COLL 4.7 Key investor information and marketing communications

As Published: 2011

COLL 4.7 Key investor information and marketing communications

SUP 5.6 Confidential information and privilege

As Published: 2016

SUP 5.6 Confidential information and privilege

SYSC 1.4 Application of SYSC 11 to 28A

As Published: 2006

SYSC 1.4 Application of SYSC 11 to 28A

PERG 2.11 Persons who are exempt for credit-related regulated activities

As Published: 2007

PERG 2.11 Persons who are exempt for credit-related regulated activities

MCOB 10.3 Formula and assumptions for calculating the APR

As Published: 2004

MCOB 10.3 Formula and assumptions for calculating the APR

FEES 5.9 [deleted]

As Published: 2009

FEES 5.9 [deleted]

EG 6.3 Decisions against ECA providers [deleted]

As Published: 2016

EG 6.3 Decisions against ECA providers [deleted]

MCOB 2.6 Exclusion of liability

As Published: 2004

MCOB 2.6 Exclusion of liability

GENPRU 3.2 Third-country groups

As Published: 2007

GENPRU 3.2 Third-country groups

CASS 9.4 Information to clients concerning custody assets and client money

As Published: 2014

CASS 9.4 Information to clients concerning custody assets and client money

PERG 4.6 Advising on regulated mortgage contracts

As Published: 2006

PERG 4.6 Advising on regulated mortgage contracts

MCOB 5.7 Business loans and loans to high net worth mortgage customers: tailored provisions

As Published: 2004

MCOB 5.7 Business loans and loans to high net worth mortgage customers: tailored provisions

PERG 8.10 Types of financial promotion

As Published: 2005

PERG 8.10 Types of financial promotion