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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

DISP 1.5 Complaints resolved by close of the third business day

As Published: 2002

DISP 1.5 Complaints resolved by close of the third business day

MCOB 13.5 Dealing with a customer in arrears or with a sale shortfall on a regulated mortgage contract

As Published: 2006

MCOB 13.5 Dealing with a customer in arrears or with a sale shortfall on a regulated mortgage contract

REC 3.2 Form and method of notification

As Published: 2013

REC 3.2 Form and method of notification

COBS 5.2 E-Commerce

As Published: 2007

COBS 5.2 E-Commerce

FINMAR 2.6 Procedures relating to the market maker exemption and the authorised primary dealer exemption

As Published: 2012

FINMAR 2.6 Procedures relating to the market maker exemption and the authorised primary dealer exemption

MCOB 2.8 Record keeping

As Published: 2006

MCOB 2.8 Record keeping

COBS 20.1A The with-profits fund

As Published: 2015

COBS 20.1A The with-profits fund

MCOB 3A.2 The fair, clear and not misleading rules

As Published: 2015

MCOB 3A.2 The fair, clear and not misleading rules

COCON 4.2 Specific guidance on senior manager conduct rules

As Published: 2015

COCON 4.2 Specific guidance on senior manager conduct rules

BIPRU 11.3 Disclosures: Information to be disclosed; Frequency, media and location of disclosures; Verification

As Published: 2007

BIPRU 11.3 Disclosures: Information to be disclosed; Frequency, media and location of disclosures; Verification

IPRU-INV 5.17 Other assets requirement

As Published: 2016

IPRU-INV 5.17 Other assets requirement

MCOB 12.4 Payment shortfall charges: regulated mortgage contracts

As Published: 2004

MCOB 12.4 Payment shortfall charges: regulated mortgage contracts

COLL 7.3 Winding up a solvent ICVC and terminating or winding up a sub-fund of an ICVC

As Published: 2004

COLL 7.3 Winding up a solvent ICVC and terminating or winding up a sub-fund of an ICVC

DISP App 3.7A Approach to redress at step 2

As Published: 2017

DISP App 3.7A Approach to redress at step 2

BIPRU 9.12 Calculation of risk-weighted exposure amounts under the IRB approach

As Published: 2006

BIPRU 9.12 Calculation of risk-weighted exposure amounts under the IRB approach

IPRU-INV 13.14 CALCULATION OF ANNUAL INCOME FOR A PERSONAL INVESTMENT FIRM

As Published: 2015

IPRU-INV 13.14 CALCULATION OF ANNUAL INCOME FOR A PERSONAL INVESTMENT FIRM

CASS 6.3 Depositing assets and arranging for assets to be deposited with third parties

As Published: 2007

CASS 6.3 Depositing assets and arranging for assets to be deposited with third parties

BIPRU 14.3 Unsettled transactions

As Published: 2006

BIPRU 14.3 Unsettled transactions

COBS 6.4 Disclosure of charges, remuneration and commission

As Published: 2007

COBS 6.4 Disclosure of charges, remuneration and commission

BIPRU 4.5 The IRB approach: Specialised lending exposures

As Published: 2007

BIPRU 4.5 The IRB approach: Specialised lending exposures