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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

DISP 2.8 Was the complaint referred to the Financial Ombudsman Service in time?

As Published: 2008

DISP 2.8 Was the complaint referred to the Financial Ombudsman Service in time?

EG 3.4 Investigations into general and specific concerns (sections 167 and 168)

As Published: 2016

EG 3.4 Investigations into general and specific concerns (sections 167 and 168)

DISP 3.5 Resolution of complaints by the Ombudsman

As Published: 2008

DISP 3.5 Resolution of complaints by the Ombudsman

PERG 4.6 Advising on regulated mortgage contracts

As Published: 2006

PERG 4.6 Advising on regulated mortgage contracts

EG 11.2 Criteria for determining whether to exercise powers to obtain restitution

As Published: 2016

EG 11.2 Criteria for determining whether to exercise powers to obtain restitution

EG 3.9 Power to require information relating to potentially unfair etc terms and notices

As Published: 2016

EG 3.9 Power to require information relating to potentially unfair etc terms and notices

EG 3.2B Information requests (section 122B)

As Published: 2016

EG 3.2B Information requests (section 122B)

EG 3.2 Information requests (section 165)

As Published: 2016

EG 3.2 Information requests (section 165)

COLL 13.1 Introduction

As Published: 2012

COLL 13.1 Introduction

MCOB 2A.6 Information free of charge

As Published: 2016

MCOB 2A.6 Information free of charge

EG 2.11 Senior management responsibility

As Published: 2015

EG 2.11 Senior management responsibility

EG 4.8 Scoping discussions

As Published: 2015

EG 4.8 Scoping discussions

COCON 2.3 Firms: training and breaches

As Published: 2015

COCON 2.3 Firms: training and breaches

ICOBS 8.3 Insurance intermediaries (and insurers handling claims on another insurer’s policy)

As Published: 2008

ICOBS 8.3 Insurance intermediaries (and insurers handling claims on another insurer’s policy)

EG 14.4 Exercise of the powers in respect of recognised schemes: sections 279, 281 and 282B of the Act – powers to revoke recognition of schemes recognised under section 272 or issue the operators of such schemes with a public censure: the FCA’s policy

As Published: 2016

EG 14.4 Exercise of the powers in respect of recognised schemes: sections 279, 281 and 282B of the Act – powers to revoke recognition of schemes recognised under section 272 or issue the operators of such schemes with a public censure: the FCA’s policy

EG 4.9 Involvement of FCA supervisors during the investigation phase

As Published: 2016

EG 4.9 Involvement of FCA supervisors during the investigation phase

EG 3.8 Information requests and investigations to assist overseas regulators in relation to short selling

As Published: 2016

EG 3.8 Information requests and investigations to assist overseas regulators in relation to short selling

SYSC 13.5 Risk management terms

As Published: 2007

SYSC 13.5 Risk management terms

SYSC 22.3 Drafting the reference and the request for a reference

As Published: 2016

SYSC 22.3 Drafting the reference and the request for a reference

COLL 4.1 Introduction

As Published: 2013

COLL 4.1 Introduction