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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

DISP 1.5 Complaints resolved by close of the third business day

As Published: 2002

DISP 1.5 Complaints resolved by close of the third business day

ICOBS 8.4 Employers’ Liability Insurance

As Published: 2011

ICOBS 8.4 Employers’ Liability Insurance

DISP 3.7 Awards by the Ombudsman

As Published: 2008

DISP 3.7 Awards by the Ombudsman

COBS 18.8 OPS firms - non scope business [deleted]

As Published: 2007

COBS 18.8 OPS firms - non scope business [deleted]

PERG 4.7 Entering into a regulated mortgage contract

As Published: 2014

PERG 4.7 Entering into a regulated mortgage contract

MCOB 9.6 Disclosure at the start of the contract and after sale for equity release transactions

As Published: 2004

MCOB 9.6 Disclosure at the start of the contract and after sale for equity release transactions

DEPP 3.2 The operation of the RDC

As Published: 2013

DEPP 3.2 The operation of the RDC

GEN 2.1 Introduction

As Published: 2004

GEN 2.1 Introduction

COBS 4.2 Fair, clear and not misleading communications

As Published: 2007

COBS 4.2 Fair, clear and not misleading communications

DISP 3.3 Dismissal without consideration of the merits and test cases

As Published: 2004

DISP 3.3 Dismissal without consideration of the merits and test cases

PERG 4.15 Mortgage activities carried on by 'packagers'

As Published: 2005

PERG 4.15 Mortgage activities carried on by 'packagers'

DTR 6.3 Dissemination of information

As Published: 2007

DTR 6.3 Dissemination of information

PERG 17.7 Examples

As Published: 2014

PERG 17.7 Examples

SYSC 22.5 Giving references: additional rules and guidance for all firms

As Published: 2016

SYSC 22.5 Giving references: additional rules and guidance for all firms

DISP 1.10 Complaints reporting rules

As Published: 2007

DISP 1.10 Complaints reporting rules

PERG 1.4 General guidance to be found in PERG

As Published: 2006

PERG 1.4 General guidance to be found in PERG

MCOB 7.3 General

As Published: 2015

MCOB 7.3 General

DISP 1.4 Complaints resolution rules

As Published: 2003

DISP 1.4 Complaints resolution rules

SUP 8.6 Publication of waivers

As Published: 2004

SUP 8.6 Publication of waivers

PERG 4.17 Interaction with the Consumer Credit Act and consumer credit regulated activities

As Published: 2014

PERG 4.17 Interaction with the Consumer Credit Act and consumer credit regulated activities