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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

DISP 2.2 Which complaints can be dealt with under the Financial Ombudsman Service?

As Published: 2004

DISP 2.2 Which complaints can be dealt with under the Financial Ombudsman Service?

CASS 7.11 Treatment of client money

As Published: 2014

CASS 7.11 Treatment of client money

MCOB 5.5 Provision of illustrations

As Published: 2012

MCOB 5.5 Provision of illustrations

CONC 5A.6 Interpretation

As Published: 2015

CONC 5A.6 Interpretation

MCOB 7.5 Mortgages: statements

As Published: 2004

MCOB 7.5 Mortgages: statements

CONC App 1.2 Total charge for credit rules for other agreements

As Published: 2015

CONC App 1.2 Total charge for credit rules for other agreements

MCOB 5A.4 Provision of a European Standardised Information Sheet (ESIS)

As Published: 2015

MCOB 5A.4 Provision of a European Standardised Information Sheet (ESIS)

CONC 5A.2 Prohibition from entering into agreements for high-cost short-term credit

As Published: 2015

CONC 5A.2 Prohibition from entering into agreements for high-cost short-term credit

MCOB 7.4 Mortgages: disclosure at the start of the contract

As Published: 2004

MCOB 7.4 Mortgages: disclosure at the start of the contract

CONC 5A.3 Prohibition from imposing charges under agreements for high-cost short-term credit

As Published: 2015

CONC 5A.3 Prohibition from imposing charges under agreements for high-cost short-term credit

CONC 5A.4 Cost cap for operating an electronic system in relation to lending

As Published: 2015

CONC 5A.4 Cost cap for operating an electronic system in relation to lending

ICOBS 6A.2 Optional additional products

As Published: 2015

ICOBS 6A.2 Optional additional products

MCOB 4.6 Cancellation of distance mortgage mediation contracts, distance home purchase mediation contracts and distance regulated sale and rent back mediation contracts

As Published: 2006

MCOB 4.6 Cancellation of distance mortgage mediation contracts, distance home purchase mediation contracts and distance regulated sale and rent back mediation contracts

DISP App 3.3A The approach to considering evidence at step 2

As Published: 2017

DISP App 3.3A The approach to considering evidence at step 2

COBS 20.4 Communications with with-profits policyholders

As Published: 2007

COBS 20.4 Communications with with-profits policyholders

COBS 9.1 Application and purpose provisions

As Published: 2007

COBS 9.1 Application and purpose provisions

MCOB 13.6 Repossessions

As Published: 2006

MCOB 13.6 Repossessions

FEES 5.5B Case fees

As Published: 2013

FEES 5.5B Case fees

IPRU-INV 13.13 CAPITAL RESOURCES REQUIREMENT FOR A PERSONAL INVESTMENT FIRM

As Published: 2015

IPRU-INV 13.13 CAPITAL RESOURCES REQUIREMENT FOR A PERSONAL INVESTMENT FIRM

EG 3.9 Power to require information relating to potentially unfair etc terms and notices

As Published: 2016

EG 3.9 Power to require information relating to potentially unfair etc terms and notices