Related provisions for FEES 1.1.2A

SUP 15.14.1G13/01/2018

1This section applies to payment service providers.

SUP 15.14.2G13/01/2018

The purpose of this section is to give directions and guidance to payment service providers relating to the form, content and timing of notifications required under the Payment Services Regulations.

SUP 15.14.3D13/01/2018

A full credit institution to which regulation 105 of the Payment Services Regulations applies must notify the FCA if it refuses a request for access to payment account services from:(1) a person falling within paragraphs (1)(a) to (e) (excluding (1)(d)) of the Glossary definition of payment service provider; or(2) an applicant for authorisation or registration as such a payment service provider.

SUP 15.14.8G13/01/2018

The direction in SUP 15.14.6D will not apply if the FCA gives a different direction to a specific credit institution, in the light of the particular circumstances surrounding a refusal of access to payment account services, about how to notify the FCA. The FCA is likely to be minded to do so where a credit institution decides to withdraw access to a large number of persons falling within paragraphs (1)(a) to (e) (excluding (1)(d)) of the Glossary definition of payment service

SUP 15.14.10D13/01/2018

An account servicing payment service provider to which regulation 71(8)(c) of the Payment Services Regulations applies must notify the FCA if it denies an account information service provider or a payment initiation service provider access to a payment account under regulation 71(7).

SUP 15.14.12D13/01/2018

A notification required by regulation 71(8)(c) of the Payment Services Regulations and SUP 15.14.10D must be submitted by the account servicing payment service provider to the FCA: (1) in the form specified in SUP 15 Annex 10(2) by electronic means made available by the FCA; and (3) immediately after the first occasion on which it denies the account information service provider or the payment initiation service provider in question access to a payment account.

SUP 15.14.13G13/01/2018

Where: (1) an account servicing payment service provider denies access to more than one payment account or to a payment account on multiple consecutive occasions; and(2) these denials of access:(a) are in respect of the same account information service provider or payment initiation service provider; and(b) arise out of the same facts and happen for the same reasons,the account servicing payment service provider is required to submit only a single notification in respect of them

SUP 15.14.14G13/01/2018

Where an account servicing payment service provider has already submitted a notification in accordance with regulation 71(8)(c) of the Payment Services Regulations and SUP 15.14.10D and continues to deny access to a payment account, it is not required to notify the FCA of a consecutive denial of access that happens after the original notification was sent if it: (1) is in respect of the same account information service provider or payment initiation service provider; and(2) arises

SUP 15.14.15D13/01/2018

An account servicing payment service provider that has previously submitted a notification in accordance with regulation 71(8)(c) of the Payment Services Regulations and SUP 15.14.10D must notify the FCA if it subsequently restores access to the payment account for the account information service provider or payment initiation service provider that was the subject of the original notification, unless it indicated in the first notification that it intended to immediately restore

SUP 15.14.16D13/01/2018

A notification required under SUP 15.14.15D must be submitted by the account servicing payment service provider to the FCA:(1) in the form specified in SUP 15 Annex 10; (2) by electronic means made available by the FCA; and (3) immediately after it restores access to the payment account(s) for the account information service provider or payment initiation service provider.

SUP 15.14.17G13/01/2018

For the purposes of SUP 15.14.12D and SUP 15.14.16D we would expect the account servicing payment service provider to complete and submit the notification as quickly as possible.

SUP 15.14.18G13/01/2018

Regulation 99(1) of the Payment Services Regulations provides that, if a payment service provider becomes aware of a major operational or security incident, the payment service provider must, without undue delay, notify the FCA. The purpose of this section is to direct the form and manner in which such notifications must made and the information they must contain, in exercise of the power in regulation 100(2) of the Payment Services Regulations.

SUP 15.14.19G13/01/2018

The EBA has issued Guidelines on incident reporting under the Payment Services Directive that specify the criteria a payment service provider should use to assess whether an operational or security incident is major and needs to be reported to the FCA. These Guidelines also specify the format for the notification and the procedures the payment service provider should follow.

SUP 15.14.20D01/01/2021

Payment service providers must comply with the EBA’s Guidelines on incident reporting under the Payment Services Directive as issued on 27 July 2017 (EBA/GL/2017/10)3 where they are addressed to payment service providers.

SUP 15.14.21D01/01/2021

In particular, a notification required by regulation 99(1) of the Payment Services Regulations must be submitted by the payment service provider to the FCA:(1) within the timescales and at the frequencies specified in the EBA’s Guidelines on incident reporting under the Payment Services Directive (EBA/GL/2017/10)3;(2) in writing on the form specified in SUP 15 Annex 11D; and(3) by such electronic means as the FCA may specify.

SUP 15.14.22G01/01/2021

[deleted]3

SUP 15.14.23G13/01/2018

Where the electronic means of submission of notifications is known not to be available or operated at the time the incident is first detected, the notification should be sent to the FCA as soon as the electronic means of submission becomes available and operational again. Unless the FCA has informed a specific payment service provider that electronic means of submission are also available to it and operated at other times, the electronic means of submission are available and operated

SUP 15.14.24G13/01/2018

The EBA’s Guidelines on incident reporting under the Payment Services Directive contain guidelines on the completion of the form specified in SUP 15 Annex 11D. Payment service providers should use the same form in all reports concerning the same incident. Payment service providers may not have sufficient information to complete all parts of the form in the initial report. They should complete the form in an incremental manner and on a best effort basis as more information becomes

SUP 15.14.25D13/01/2018

SUP 15.6.1R to SUP 15.6.6G (Inaccurate, false or misleading information) apply to payment service providers that are required to make notifications in accordance with this section as if a reference to firm in SUP 15.6.1R to SUP 15.6.6G were a reference to the relevant category of payment service provider and a reference to a rule were a reference to the directions in this section.

SUP 15.14.26G13/01/2018

Payment service providers are reminded that regulation 142 of the Payment Services Regulations (Misleading the FCA or the Payment Systems Regulator) makes it an offence for a person to knowingly or recklessly provide the FCA with information which is false or misleading in a material particular in purported compliance with the directions given in this section or any other requirement imposed by or under the Payment Services Regulations.

SUP 15.14.27G13/01/2018

If a payment service provider fails to comply with the directions in this section then the notification is invalid and there may be a breach of the regulation of the Payment Services Regulations or the direction that required the notification to be given.

FEES 9.2.1R01/04/2018

A PSR fee payer8 must pay to the FCA8 the PSR fees applicable to it and calculated by the FCA in accordance with8FEES 9 Annex 1 R:14242(1) in full and without deduction; and(2) in accordance with this chapter, subject to:42(a) FEES 9.2.1AR;4(b) FEES 9.2.1CR;4 and8(c) FEES 9.2.1DR.84

FEES 9.2.1AR01/04/2018

23343(1) A PSR fee payer is not required to pay any PSR fee in accordance with FEES 9.2.1R where, in the opinion of the FCA and PSR, the costs of collection would be disproportionate to the amount payable.84(2) If (1) applies in any given fee year, the transaction volumes and transaction values attributable to that PSR fee payer are not to be included in the sum of all PSR fee payers’ relevant transactions set out in columns 4 and 5 of the table in FEES 9 Annex 1R for that fee

FEES 9.2.1BR08/07/2016

(1) 3If a payment service provider (A) acquires all or part of the business of another payment service provider which includes transaction volumes (B), whether by merger, acquisition or transfer, during the course of a fee year, the liability for paying the PSR fee in the following fee year in relation to B shall rest with A. (2) FEES 9.2.1BR(1)4 also applies when the business acquired, transferred or merged is not a legal entity but is an unincorporated business, or is in the

FEES 9.2.1CR01/04/2018

An operator acting as a PSR fee payer must pay the entire PSR fee for the relevant card payment system or IFR card payment system for that fee year.8

FEES 9.2.1DR01/04/2018

Where FEES 9.2.1CR applies, no other acquirers or card issuers are required to pay any PSR fee for that card payment system or IFR card payment system in accordance with FEES 9.2.1R.84

FEES 9.2.1ER01/04/2018

[deleted]84

FEES 9.2.1FR01/04/2018

[deleted]84

FEES 9.2.2R29/06/2018

PSR fee payers falling within the scope of FEES 4.3.6R(1C) – (1E)7 must pay to the FCA:62824822843(1) an amount equal to 50% of the PSR fee payable for the previous fee year, by 1 April in the current6fee year or, if later, within 30 days of the date of the invoice6; and23(2) the balance of the PSR fee due by 16 September4 in the current fee year or, if later, within 30 days of the date of the invoice.2

FEES 9.2.2BR01/04/2018

[deleted]84

FEES 9.2.3R29/06/2018

If FEES 9.2.2R does not apply7, the PSR fee payer8 must pay its PSR fee in full to the FCA6:2482243(1) by 16 August8 in the current fee year; or24(2) if later, within 30 days of the date of the invoice2.2

FEES 9.2.3BR01/04/2018

[deleted]84565

FEES 9.2.4G01/04/2018

A PSR fee payer8 should pay its fees to the FCA6 by direct debit,6 electronic credit transfer, cheque, Maestro, Visa Debit or by credit card (Visa/MasterCard only)6. 262

FEES 9.2.4AR01/04/2018

[deleted]82646

FEES 9.2.4DR01/04/2018

(1) 2The operator of a regulated payment system or IFR card payment system4 must provide to the FCA and6PSR, for each of its direct payment service providers (and for itself, where it is an operator acting as an acquirer or card issuer)4:86(a) a copy of the data setting out the transaction volumes and transaction values required by the FCA to calculate the PSR fees as set out in FEES 9 Annex 1R; and8(b) the following information (which is either in the operator’s possession or

FEES 9.2.4FG15/12/2017

[deleted]65

FEES 9.2.5G08/07/2016

The FCA will not relieve or refund a PSR fee if after the start of that fee year:42(1) 4a payment system ceases to be a regulated payment system; or4(2) 4an IFR card payment system ceases to be subject to the IFR;4 or(3) 4a person4 ceases to be a direct payment service provider of a regulated payment system or an IFR card payment system4.

FEES 9.2.6R08/07/2016

If a payment system ceases to be a regulated payment system, or an IFR card payment system ceases to be subject to the IFR4, all direct payment service providers of that system, and the operator of that IFR card payment system,4 must pay any outstanding PSR fees before the system ceases to hold that status.22

FEES 9.2.6AR08/07/2016

If a person4 ceases to be:42(1) 4a direct payment service provider of a regulated payment system or of an IFR card payment system4, it must pay any outstanding PSR fees in respect of that system, before it ceases to be a direct payment system provider of the system; or4(2) 4the operator of a IFR card payment system, it must pay any outstanding PSR fees in respect of that system before it ceases to be the operator of that IFR card payment system4.

FEES 9.2.7R01/04/2018

If a PSR fee payer8 does not pay the total amount of its PSR fees before the end of the date on which it is due, it must pay to the FCA2: 24(1) an administrative fee of £250; plus(2) interest on any unpaid part of the fee at an annual rate of 5% above the Official Bank Rate from time to time in force, accruing daily from the date on which the amount concerned became due.

FEES 9.2.10G01/04/2018

The FCA will not consider a claim to refund a PSR fee due to a mistake of fact or law by the PSR fee payer8 if the claim is made more than two years after the beginning of the fee year to which the fee relates.24

FEES 9.2.11R01/04/2015

PSR fees payable are stated net of VAT. Where VAT is applicable this must also be included.

SUP 16.22.1G18/09/2016

1This section applies to a payment service provider located in the UK other than:(1) a credit union;(2) National Savings and Investment; and(3) the Bank of England.[Note: see SUP 16.1.1ED]

SUP 16.22.2G18/09/2016

The purpose of this section is to give directions to payment service providers under regulation 29 (Reporting requirements) of the Payment Accounts Regulations about:(1) the information concerning their compliance with the requirements imposed on them under Part 3 (Switching) and Part 4 (Access to payment accounts) of the Payment Accounts Regulations; and (2) the time at which and the form in which they must provide that information.

SUP 16.22.3D18/09/2016

A payment service provider that offers a payment account within the meaning of the Payment Accounts Regulations must submit a duly completed report (referred to in this section as a “payment accounts report”) to the FCA.

SUP 16.22.4R18/09/2016

A payment service provider to which SUP 16.22.3D applies and which is a credit institution is required to complete every row in the payment accounts report, including rows 4 and 5, in accordance with SUP 16.22.5D to SUP 16.22.10R, even if it has not been designated under regulation 21 of the Payment Accounts Regulations.

SUP 16.22.9D18/09/2016

SUP 16.3.11R (Complete reporting) and SUP 16.3.13R (Timely reporting) apply to the submission of payment accounts reports under this section as if a reference to firm in those rules were a reference to payment service provider.

SUP 16.22.10R18/09/2016

SUP 16.3.14R (Failure to submit reports) applies to the submission of payment accounts reports under this section as if a reference to firm in that rule were a reference to payment service provider.

DISP 1.1.2G01/10/2016

Details of how this chapter applies to each type of respondent are set out below. For this purpose, respondents include:(1) persons carrying on regulated activities (firms),1341 providing payment services (payment service providers)8 providing electronic money issuance services (electronic money issuers)201341carrying on CBTL business (CBTL firms), 22providing credit information under the Small and Medium Sized Business (Credit Information) Regulations (designated credit reference

DISP 1.1.10AR01/01/2021

8This chapter (except 24 the complaints reporting rules and the complaints data publication rules9) applies to payment service providers that are not firms24 in respect of complaints from eligible complainants concerning activities carried on from an establishment maintained by that payment service provider24 or its agent in the United Kingdom (or in an EEA State, in the case of a TA PI firm or a TA RAISP firm with respect to services provided into the United Kingdom)30.99

DISP 1.1.10ABD01/01/2021

24The complaints reporting directions apply to a payment service provider that is not a firm in respect of complaints from payment service users concerning activities carried on from an establishment maintained by that payment service provider or its agent in the United Kingdom (or in an EEA State, in the case of a TA PI firm or a TA RAISP firm with respect to services provided into the United Kingdom)30.

DISP 1.1.10BG13/01/2018

(1) 8In this sourcebook, the term payment service provider does not include credit institutions24 (which are covered by this sourcebook as firms), but it does includesmall electronic money institutions and registered account information service providers24.134113411341(2) [deleted]248

DISP 1.1.12R03/01/2018

(1) A firm, payment service provider20, electronic money issuer, 22designated credit reference agency20 or designated finance platform22 falling within the Compulsory Jurisdiction which does not conduct business with eligible complainants and has no reasonable likelihood of doing so, can, by written notification to the FCA , claim exemption from the rules relating to the funding of the Financial Ombudsman Service, and from the remainder of this chapter.134181341(2) Notwithstanding

SUP 16.1.1AD13/01/2018

22The directions and guidance in SUP 16.13 apply to a payment service provider as set out in that section44.

SUP 16.1.1ED18/09/2016

39The rules, directions and guidance in SUP 16.22 apply to a payment service provider located in the UK other than: (1) a credit union;(2) National Savings and Investments; and(3) the Bank of England.

SUP 16.1.2G01/07/2021

3551(1) Subject to (2) and (3)55, the50 only category of firm to which no section of this chapter applies is an ICVC.55505154(2) SUP 16.26 (Reporting of information about Directory persons) applies to a firm which is an SMCR firm (see SUP 16.1.1FR).50(3) 55SUP 16.27 (General insurance value measures reporting) applies to the type of firms listed in SUP 16.1.3R.

SUP 16.1.3R01/08/2022

Application of different sections of SUP 16 (excluding49 SUP 16.13, SUP 16.15, 60SUP 16.22 and56 SUP 16.2656)50 53 42 66 39 3927

8 8 8 9 9 9 9

(1) Section(s)	(2) Categories of firm to which section applies				(3) Applicable rules and guidance
SUP 16.1,SUP 16.2andSUP 16.3	All categories of firm except:				Entire sections
	(a)	an ICVC;
	(b)	[deleted]51
		51	51 20
		51	51 49
		51 3	51 14 14 39
		51 39	51
	(c)	[deleted]51
SUP 16.4 and SUP 16.52	All categories of firm except:				Entire sections
	(-a)	a credit union;2
	(a)	an ICVC;
	(b)	[deleted]51
	(c)	[deleted]51
	(d)	a non-directive friendly society;
	(e)4	[deleted]4
	(f)	a sole trader;
	(g)	a service company;
	(h)	[deleted]51 8 8
	(i)8	a firm with permission to carry on only retail investment activities;8
	(ia)38	a firm with permission only to advise on P2P agreements (unless that activity is carried on exclusively with or for professional clients);38
	(j)8	a firm with permission to carry on only insurance distribution activity 52, home finance mediation activity,16 or both;8 16
	(ja)30	an FCA-authorised person with permission to carry on only credit-related regulated activity;
	48(jb)	a firm with permission to carry on only regulated claims management activities;
	58(jc)	a firm with permission to carry on only funeral plan distribution;
	(k)8	a firm falling within a combination of (i), (ia), (j), (ja), (jb) and (jc)58. 30 48 38 30
	46(l)	a firm with permission to carry on only the regulated activity of administering a benchmark;
SUP 16.6	Bank 27				SUP 16.6.4 R to SUP 16.6.5 R
	41				41
					36
	41				41 26 28
	41 28				41 28
	Depositary of an authorised fund 41				SUP 16.6.6R to SUP 16.6.11R41
33SUP 16.7A	A firm subject to the requirement in SUP 16.7A.3 R or SUP 16.7A.5 R				Sections as relevant
SUP 16.8	Insurer with permission to effect or carry out life policies, unless it is a non-directive friendly society 3				Entire section
	3 Firm with permission to establish, operate or wind up a personal pension scheme or a stakeholder pension scheme 14 14				Entire section3
SUP 16.95	Firm with permission to advise on investments; arrange (bring about) deals in investments; make arrangements with a view to transactions in investments; or arrange safeguarding and administration of assets 5				Entire section5
SUP 16.109	All categories of firm except:9				Entire section9
	(a)9	an ICVC;9and51
	(b)9	[deleted]51 21 42
	(c)9	[deleted]42 21 9
	21(d)	a dormant asset fund operator 61.
32SUP 16.11	(1)	A firm, other than a managing agent, which is:
		(a)	a home finance provider; or		Entire section
		(b)	an insurer; or		Entire section
		(c)	the operator of a regulated collective investment scheme or an investment trust savings scheme; or		Entire section
		(d)	a person who issues or manages the relevant assets of the issuer of a structured capital-at-risk product; or		Entire section
		(e)	a firm with permission to enter into a regulated credit agreement as lender in respect of high-cost short-term credit or home credit loan agreements; or
	(2)	a firm in whom the rights and obligations of the lender under a regulated mortgage contract are vested.			The provisions governing performance data reports in SUP 16.11 and SUP 16 Annex 21
17SUP 16.12	A firm undertaking the regulated activities as listed in SUP 16.12.4 R, unless exempted in SUP 16.12.1 G				Sections as relevant to regulated activities as listed in SUP 16.12.4 R23
23 24 25SUP 16.14	A CASS large firm and a CASS medium firm				Entire section29
29SUP 16.18	A full-scope UK AIFM and a small authorised UK AIFM				SUP 16.8.3 R
[deleted]60 34	59 43
40SUP 16.23	A firm subject to the Money Laundering Regulations and within the scope of SUP 16.23.1R				Entire Section
47SUP 16.23A	A firm undertaking the regulated activities in SUP 16.23A.1R51				Entire section
43SUP 16.24	A firm with permission to effect or carry out contracts of insurance in relation to life and annuity contracts of insurance 45 to the extent that the firm and its business falls within the scope of SUP 16.24.1R.				Entire Section
48SUP 16.25	A firm with permission to carry on regulated claims management activities.				Entire section
53SUP 16.27	A firm which, in respect of general insurance contracts, is:				Entire section
	(a)	an insurer;
	(b)	55a 55(i) TP firm which has temporary permission; or 55 (ii) a Gibraltar-based firm, treated as having permission, to effect contract of insurance 55 including those providing services from an establishment outside the UK with a customer in the UK 55;
	(c)	a managing agent; or
	(d)	an insurance intermediary,
	to the extent that the firm and its business falls within the scope of SUP 16.27.7R.
57SUP 16.28	A firm which, in respect of general insurance contracts, is:				Entire section
	(1)			an insurer;
	(2)			a managing agent;
	(3)			an insurance intermediary;
	(4)			a TP firm; or
	(5)			a Gibraltar-based firm that is not a TP firm.
	to the extent that the firm and its business falls within the scope of SUP 16.28.8R.
Note 127[deleted]26 26
27Note 2 50The application of SUP 16.13 is set out under SUP 16.13.1 G;66 the application of SUP 16.15 is set out under SUP 16.15.1 G; the application of SUP 16.16 is set out SUP 16.16.1 R and SUP 16.16.2 R the application of SUP 16.17 is set out in SUP 16.17.3 R and SUP 16.17.4 R66; and the application of SUP 16.26 is set out in SUP 16.26.1R50. 43 66
29Note 3 50The application of SUP 16.18 for the types of AIFMs specified in SUP 16.1.1C G is set out in SUP 16.18.2 G. 43

FEES 9.1.1R08/07/2016

1This chapter applies to:4(1) operators of regulated payment systems;4(2) operators of IFR card payment systems; and4(3) direct payment service providers.422

FEES 9.1.2G29/06/2018

This chapter sets out the fee payable by PSR fee payers will be calculated5,6 to establish and fund the PSR.24

FEES 9.1.4G01/04/2018

(1) Paragraph 9 of Schedule 4 of FSBRA and the 2015 Interchange Regulations applying FSBRA in a modified form and the Payment Services Regulations applying FSBRA in a modified form6 allow3 the FCA to make rules requiring participants2 in regulated payment systems and IFR card payment systems6 to pay the FCA specified amounts or amounts calculated in a specified way to:(a) meet the relevant costs referred to in (2) below; and (b) enable the PSR to maintain adequate reserves.(1A)

CONC 7.6.2G01/04/2014

A firm should not:(1) request a payment service provider to make a payment from the customer's payment account1 unless:(a) (i) the amount of the payment (or the basis on which payments may be taken) is specified in or permitted by the credit agreement or P2P agreement; and(ii) the amount of the payment (or the basis on which payments may be taken) was referred to in the adequate explanation required by CONC 4.6.2 R; or(b) the firm has complied in relation to such a request with

CONC 7.6.5G01/04/2014

A firm is likely to contravene CONC 7.6.3 R if it:(1) requests a payment service provider to make a payment from the customer's payment account1 before income or other funds may reasonably be expected to reach the account; for example, this is likely to be relevant where a firm is aware of the customer's salary payment date; or(2) requests a payment service provider to make a payment from the customer's payment account1 where it has reason to believe that there are insufficient

CONC 7.6.6G01/04/2014

Where permissible, a firm should only make a reasonable number of payment requests to a payment service provider to collect a part payment (a sum due which is less than the full sum due at the time the firm's payment request is made) from the customer's payment account1, having regard to the possibility that the customer may be in financial difficulties.[Note: paragraph 3.9mii (box) of DCG]

CONC 7.6.12R01/04/2014

(1) Subject to (3) to (5), a firm must not request a payment service provider to make a payment, under a continuous payment authority, to collect (in whole or in part) a sum due for high-cost short-term credit if it has done so in connection with the same agreement for high-cost short-term credit on two previous occasions and those previous payment requests have been refused.(2) For the purposes of (1) and (3):(a) if high-cost short-term credit has been refinanced, except in exercise

CONC 7.6.14R01/04/2014

(1) Subject to (2), a firm must not request a payment service provider to make a payment under a continuous payment authority to collect a sum due for high-cost short-term credit if that sum is less than the full sum due at the time the request is made.(2) Where a firm:(a) following contact with a customer, refinances the agreement in accordance with CONC 6.7.17 R to CONC 6.7.23 R by granting an indulgence which allows for one or more repayment of a reduced amount under a repayment

FEES 1.1.1BG01/04/2015

23FEES 9 (Payment System Regulator Funding) relates to PSR fees.

FEES 1.1.2R30/04/2021

This manual applies in the following way:(1) FEES 1, 2 and 3 apply to the fee payers listed in column 1 of the Table of application, notification and vetting fees in FEES 3.2.7 R29. 1050(a) [deleted]1010(b) [deleted]1010(c) [deleted]1010(d) [deleted]1010(e) [deleted]10(f) [deleted]1010(g) [deleted]1010(h) [deleted]1010(i) [deleted]1010(j) [deleted]1010(k) [deleted]1010(l) [deleted]1010(m) [deleted]1010(n) [deleted]104(o) 3345410[deleted]10(p) 55410[deleted]10(q) 6510[deleted]10(r)

FEES 4.3.3R03/01/2018

The periodic fee referred to in FEES 4.3.1 R is (except in relation to the Society,10fee-paying payment service providers, CBTL firms,20fee-paying electronic money issuers and data reporting services providers20) 20 calculated as follows:107(1) identify each of the tariffs set out in Part 1 of FEES 4 Annex 2AR1727 which apply to the business of the firm for the period specified in that annex;27(2) for each of the applicable27 tariffs, calculate the sum payable in relation to

FEES 4.3.3AR01/01/2021

7The periodic fee referred to in FEES 4.3.1 R in relation to fee-paying payment service providers, CBTL firms16, data reporting services providers22 and fee-paying electronic money issuers10 is calculated in accordance with FEES 4 Annex 11 R.2820

FEES 4.3.4G01/04/2021

(1) A firm which becomes authorised or registered 7during the course of a fee year26 will be required to pay a proportion of the periodic fee which reflects the proportion of the year for which it will have a permission or the right to provide particular payment services or the right to issue electronic money107- see FEES 4.2.5 G and FEES 4.2.6 R.26(2) Similarly a firm which extends its permission or its right to provide particular payment services7so that its business then falls

FEES 4.3.6R23/07/2021

(1) [deleted]17272712112727111127(1A) [deleted] 1727(1B) [deleted] 1727(1C) 17If a person meets either of the conditions in (1D) it must pay the FCA the fee in (1E).(1D) 17A person meets the conditions referred to in (1C) if:(a) its periodic fee for the previous fee year was at least £50,000 and it is:(i) an FCA-authorised person; or(ii) a designated professional body; or(iii) a recognised investment exchange; or(iv) a regulated covered bondissuer; or(b) it is a PRA-authorised

DISP 2.3.2AR01/04/2014

7The Ombudsman can consider a complaint under the Compulsory Jurisdiction if it relates to an act or omission by a payment service provider in carrying on:(1) payment services; or(2) credit-related regulated activities;11321132or any ancillary activities, including advice, carried on by the payment service provider in connection with them.

DISP 2.3.3G01/10/2016

Complaints about acts or omissions include those7 in respect of activities for which the firm,931payment service provider7, 14electronic money issuer,15CBTL firm,16designated credit reference agency15 or designated finance platform16 is responsible (including business of any appointed representative or agent7 for which the firm,931payment institution,15electronic money institution,16designated credit reference agency15 or designated finance platform16 has accepted responsibi

DISP 2.3.5G01/11/2009

7The Compulsory Jurisdiction includes complaints about the UK end of 'one leg' payment services transactions, i.e. services provided from UK establishments that also involve a payment service provider located outside the EEA. The Compulsory Jurisdiction also includes complaints about payment services irrespective of the currency of the transaction.

FEES 3.1.1AR03/07/2017

A reference to firm in this chapter includes a fee-paying payment service provider20, a CBTL firm,10 a fee-paying electronic money issuer, a designated finance platform,12 a designated credit reference agency and a data reporting services provider12.62011106

FEES 3.1.2G01/01/2021

[deleted]1566

FEES 3.1.6AG24/01/2022

Fees for applications and notifications16 under the Payment Services Regulations are set out in FEES 3 Annex 8R . The fee depends on the type of payment services a firm wishes to provide and whether it will be a small payment institution or an authorised payment institution. The fee may also depend on the number of agents it has.4

EG 19.14.2A01/01/2021

2The FCA is also responsible for monitoring and enforcing compliance with the Funds Transfer Regulation by payment service providers specified under regulation 62(1) of the Money Laundering Regulations.[Note: Regulation (EU) No 2015/847 on information accompanying transfer of funds as amended by the Money Laundering and Transfer of Funds (Information) (Amendment) (EU Exit) Regulations 2018 (SI 2019/253)]3

EG 19.14.330/04/2021

1The Money Laundering Regulations add to the range of options available to the FCA for dealing with anti-money laundering and anti-terrorist financing 2 failures. These options include2:• to prosecute a relevant person, including but not limited to an 2authorised firm or3an 2Annex I financial institution3or an auction platform5, a cryptoasset exchange provider or a custodian wallet provider,4as well as any responsible officer2;2• to fine or censure a relevant person, including

EG 19.14.521/07/2017

1The Money Laundering Regulations also provide investigation powers that the FCA can use when investigating whether breaches2 have taken place. These powers include: • the power to require information from, and attendance of, relevant persons, payment service providers2and connected persons (regulation 662); and• powers of entry and inspection without or under warrant (regulations 69 and 702).The use of these powers will be limited to those cases in which the FCA is exercising

GEN 5.1.1G13/01/2018

1This chapter contains:2(1) guidance for firms, authorised payment institutions, registered account information service providers9 and authorised electronic money institutions8 and their 7appointed representatives, agents7or tied agents5on the circumstances in which the FCA12 permits them 7to reproduce the FSA and FCA logos12;28812712(2) rules on the use by firms of the Key facts logo.2

GEN 5.1.10R01/04/2013

12A firm must not use the FCA logo (and must take all reasonable steps to ensure that its representatives do not use the FCA logo) in any communication with a client other than in accordance with any individual licence granted by the FCA to the firm or its representatives.

FEES 4.1.1AR01/07/2021

4A reference to firm in this chapter includes a reference to:15(1) a fee-paying payment service provider;15(2) a CBTL firm; 15(3) a fee-paying electronic money issuer;1415(4) a recognised investment exchange; and1415(5) a data reporting services provider.141620126

FEES 4.1.4G01/07/2021

(1) The periodic fees for collective investment schemes reflect the estimated costs to the FCA of considering proposals to change regulated collective investment schemes, maintaining up to date records about them, and related policy work.(2) [deleted]828(3) The periodic fees for fee-paying payment service providers, fee-paying electronic money issuers, CBTL firms, data reporting service providers and issuers of regulated covered bonds7are set out in FEES 4 Annex 11R12. This annex

SUP 15.2.1AG13/01/2018

7Payment service providers are required to provide the FCA with such information as the FCA may direct in respect of their provision of payment services or compliance with the requirements imposed by or under Parts 2 to 7 or regulation 105 of the Payment Services Regulations. The purpose of SUP 15.8 is to request information from full credit institutions where they provide (or propose to provide) account information services or payment initiation services. In addition to this

SUP 15.2.2G13/01/2018

This chapter sets out:(1) guidance on the type of event or change in condition which a firm should consider notifying in accordance with Principle 11; the purpose of this guidance is to set out examples and not to give comprehensive advice to firms on what they should notify in order to be in compliance with Principle 11;(2) rules on events and changes in condition that a firm must notify; these are the types of event that the FCA2 must be informed about, usually as soon as possible,

FEES 2.1.1AR01/05/2020

621This chapter does not apply in relation to:88(1) FEES 5.5A; or8(2) FEES 5 Annex 2R; or8(3) FEES 5 Annex 3R; or8(4) a PSR fee8; or9(5) [deleted]1691010(6) [deleted]161011(7) 11the FOS ADR levy.

FEES 2.1.5G03/07/2017

(1) The following enable the FCA to charge fees to cover its costs and expenses in carrying out its functions:13(a) paragraph 23 of Schedule 1ZA of the Act;13(b) regulation 92 of the Payment Services Regulations;13(c) regulation 59 of the Electronic Money Regulations;13(d) article 25(a) of the MCD Order;1513(e) regulation 21 of the Small and Medium Sized Businesses (Credit Information) Regulations. 13(f) regulation 18 of the Small and Medium Sized Business (Finance Platforms)

DISP 1.10B.1D01/01/2021

(1) 1Once a year a credit institution that provides payment services or issues electronic money must provide the FCA with a complete report concerning complaints received about payment services and electronic money.(2) Once a year an electronic money institution, a payment institution or2 a registered account information service provider2must provide the FCA with a complete report concerning complaints received about payment services and electronic money.(3) The report required

DISP 1.10B.2G13/01/2018

(1) In contrast to the other provisions in DISP 1 which generally apply only to complaints from eligible complainants, the complaints reporting directions apply in addition to complaints from payment service users that are not eligible complainants.(2) Payment service providers are reminded that regulation 101 of the Payment Services Regulations contains requirements relating to complaints resolution procedures applicable to complaints from payment service users that are not eligible

EG 19.20.101/03/2016

1The FCA has investigation and sanctioning powers in relation to both criminal and civil breaches of the Payment Services Regulations. The Payment Services Regulations impose requirements including, amongst other things, obligations on payment service providers to provide users with a range of information and various provisions regulating the rights and obligations of payment service users and providers.

EG 19.20.401/01/2021

[deleted]312

FEES 5.5B.7R01/10/2016

(1) Any of the following persons which is exempt under DISP 1.1.12R is also exempt from FEES 5.5B:1(a) a firm;1(b) a payment service provider;1(c) an electronic money issuer; 21(d) a designated credit reference agency; and21(e) 2a designated finance platform.(2) However, a person will only be exempt from FEES 5.5B in any financial year if it met the conditions in DISP 1.1.12R on 31 March of the immediately preceding financial year.1

FEES 5.5B.24R01/01/2019

Where a respondent ceases to be a firm, payment service provider, electronic money issuer, CBTL firm, 6a designated credit reference agency, a designated finance platform, VJ participant or claims management company3 (as the case may be) part way through a financial year it will remain liable to pay case fees under FEES 5.5B in respect of cases within the jurisdiction of the Financial Ombudsman Service.215

Related provisions for FEES 1.1.2A

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Application of different sections of SUP 16 (excluding49 SUP 16.13, SUP 16.15, 60SUP 16.22 and56 SUP 16.2656)50 53 42 66 39 3927