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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

DISP 1.5 Complaints resolved by close of the third business day

As Published: 2002

DISP 1.5 Complaints resolved by close of the third business day

MCOB 13.4 Arrears: provision of information to the customer of a regulated mortgage contract

As Published: 2006

MCOB 13.4 Arrears: provision of information to the customer of a regulated mortgage contract

CONC 8.10 Conduct of business: providing credit information services

As Published: 2014

CONC 8.10 Conduct of business: providing credit information services

MCOB 6.7 Business loans and loans to high net worth mortgage customers: tailored provisions

As Published: 2004

MCOB 6.7 Business loans and loans to high net worth mortgage customers: tailored provisions

PRIN 3.1 Who?

As Published: 2007

PRIN 3.1 Who?

PERG 2.5 Investments and activities: general

As Published: 2006

PERG 2.5 Investments and activities: general

ICOBS 2.5 Acting honestly, fairly and professionally, exclusion of liability, conditions and warranties

As Published: 2015

ICOBS 2.5 Acting honestly, fairly and professionally, exclusion of liability, conditions and warranties

TC App 4.1 Appropriate Qualification tables

As Published: 2010

TC App 4.1 Appropriate Qualification tables

DISP App 1.6 Valuing Relevant Benefits

As Published: 2004

DISP App 1.6 Valuing Relevant Benefits

SUP 10A.5 Significant-influence functions

As Published: 2015

SUP 10A.5 Significant-influence functions

CREDS 7.2 General requirements concerning lending policy

As Published: 2012

CREDS 7.2 General requirements concerning lending policy

COBS 12.4 Investment recommendations

As Published: 2007

COBS 12.4 Investment recommendations

PERG 8.3 Financial promotion

As Published: 2005

PERG 8.3 Financial promotion

CONC 5A.5 Consequences of contravention of the cost caps

As Published: 2015

CONC 5A.5 Consequences of contravention of the cost caps

IPRU-INV 12.2 FINANCIAL RESOURCES REQUIREMENTS

As Published: 2017

IPRU-INV 12.2 FINANCIAL RESOURCES REQUIREMENTS

DISP 1.4 Complaints resolution rules

As Published: 2003

DISP 1.4 Complaints resolution rules

LR 13.7 Circulars about purchase of own equity shares

As Published: 2007

LR 13.7 Circulars about purchase of own equity shares

DISP 3.3 Dismissal without consideration of the merits and test cases

As Published: 2004

DISP 3.3 Dismissal without consideration of the merits and test cases

MAR 9.2 Authorisation and verification

As Published: 2017

MAR 9.2 Authorisation and verification

DISP App 3.11 Obligation to write letters to certain rejected complainants

As Published: 2017

DISP App 3.11 Obligation to write letters to certain rejected complainants