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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

COBS 4.10 Systems and controls and approving and communicating financial promotions

As Published: 2015

COBS 4.10 Systems and controls and approving and communicating financial promotions

DISP App 3.7A Approach to redress at step 2

As Published: 2017

DISP App 3.7A Approach to redress at step 2

CONC 3.10 Financial promotions not in writing

As Published: 2014

CONC 3.10 Financial promotions not in writing

DISP App 3.6 Determining the effect of a breach or failing at step 1

As Published: 2017

DISP App 3.6 Determining the effect of a breach or failing at step 1

MCOB 4.6 Cancellation of distance mortgage mediation contracts, distance home purchase mediation contracts and distance regulated sale and rent back mediation contracts

As Published: 2006

MCOB 4.6 Cancellation of distance mortgage mediation contracts, distance home purchase mediation contracts and distance regulated sale and rent back mediation contracts

MCOB 13.5 Dealing with a customer in arrears or with a sale shortfall on a regulated mortgage contract

As Published: 2006

MCOB 13.5 Dealing with a customer in arrears or with a sale shortfall on a regulated mortgage contract

COBS 18.11 Authorised professional firms

As Published: 2007

COBS 18.11 Authorised professional firms

MCOB 5A.5 Content of European Standardised Information Sheets (ESISs)

As Published: 2015

MCOB 5A.5 Content of European Standardised Information Sheets (ESISs)

COBS 4.5 Communicating with retail clients (non-MiFID provisions)

As Published: 2008

COBS 4.5 Communicating with retail clients (non-MiFID provisions)

CONC 3.8 Financial promotions and communications: lenders

As Published: 2015

CONC 3.8 Financial promotions and communications: lenders

COBS 19.1 Pension transfers, conversions, and opt-outs

As Published: 2007

COBS 19.1 Pension transfers, conversions, and opt-outs

EG 11.2 Criteria for determining whether to exercise powers to obtain restitution

As Published: 2016

EG 11.2 Criteria for determining whether to exercise powers to obtain restitution

SUP 1A.3 The FCA's approach to supervision

As Published: 2019

SUP 1A.3 The FCA's approach to supervision

CASS 3.1 Application and Purpose

As Published: 2007

CASS 3.1 Application and Purpose

INSPRU 7.1 Application

As Published: 2006

INSPRU 7.1 Application

EG 13.4 Petitions for administration orders or compulsory winding up orders: determining whether to seek any insolvency order

As Published: 2016

EG 13.4 Petitions for administration orders or compulsory winding up orders: determining whether to seek any insolvency order

CONC 8.9 Lead generators: including firm responsibility in dealing with lead generators

As Published: 2018

CONC 8.9 Lead generators: including firm responsibility in dealing with lead generators

MCOB 13.3 Dealing fairly with customers with a payment shortfall: policy and procedures

As Published: 2006

MCOB 13.3 Dealing fairly with customers with a payment shortfall: policy and procedures

CASS 11.8 Client bank account acknowledgement letters

As Published: 2014

CASS 11.8 Client bank account acknowledgement letters

DISP App 3.4 Root cause analysis

As Published: 2017

DISP App 3.4 Root cause analysis