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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

DISP 1.5 Complaints resolved by close of the third business day

As Published: 2002

DISP 1.5 Complaints resolved by close of the third business day

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MCOB 13.4 Arrears: provision of information to the customer of a regulated mortgage contract

As Published: 2006

MCOB 13.4 Arrears: provision of information to the customer of a regulated mortgage contract

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DEPP 6A.1 Introduction

As Published: 2010

DEPP 6A.1 Introduction

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SUP 6.5 Ending authorisation

As Published: 2001

SUP 6.5 Ending authorisation

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CONC 4.1 Content of quotations

As Published: 2014

CONC 4.1 Content of quotations

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FEES 8.1 Consumer Credit permissions

As Published: 2013

FEES 8.1 Consumer Credit permissions

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ICOBS 6.3 Pre- and post-contract information: pure protection contracts

As Published: 2015

ICOBS 6.3 Pre- and post-contract information: pure protection contracts

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DTR 1A.4 Fees

As Published: 2007

DTR 1A.4 Fees

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LR 8.1 Application

As Published: 2005

LR 8.1 Application

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PERG 8.5 In the course of business

As Published: 2005

PERG 8.5 In the course of business

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MCOB 2.4 High pressure sales: regulated mortgage contracts, home reversion plans and regulated sale and rent back agreements

As Published: 2006

MCOB 2.4 High pressure sales: regulated mortgage contracts, home reversion plans and regulated sale and rent back agreements

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DISP App 1.3 Remortgaging

As Published: 2008

DISP App 1.3 Remortgaging

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MCOB 4.8A Execution-only sales

As Published: 2012

MCOB 4.8A Execution-only sales

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COLL 6.10 Senior personnel responsibilities

As Published: 2011

COLL 6.10 Senior personnel responsibilities

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PERG 8.6 Communicate

As Published: 2005

PERG 8.6 Communicate

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APER 3.1 Introduction

As Published: 2005

APER 3.1 Introduction

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DISP 1.9 Complaints record rule

As Published: 2011

DISP 1.9 Complaints record rule

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FEES 6.5 Compensation costs

As Published: 2006

FEES 6.5 Compensation costs

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PERG 15.4 Small payment institutions, agents and exempt bodies

As Published: 2011

PERG 15.4 Small payment institutions, agents and exempt bodies

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LR 1.1 Introduction

As Published: 2005

LR 1.1 Introduction

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