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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

DISP 1.5 Complaints resolved by close of the third business day

As Published: 2002

DISP 1.5 Complaints resolved by close of the third business day

MCOB 8.6A Execution-only sales

As Published: 2012

MCOB 8.6A Execution-only sales

MCOB 13.4 Arrears: provision of information to the customer of a regulated mortgage contract

As Published: 2006

MCOB 13.4 Arrears: provision of information to the customer of a regulated mortgage contract

CASS 5.8 Safe keeping of client's documents and other assets

As Published: 2010

CASS 5.8 Safe keeping of client's documents and other assets

CONC 8.10 Conduct of business: providing credit information services

As Published: 2014

CONC 8.10 Conduct of business: providing credit information services

MCOB 6.7 Business loans and loans to high net worth mortgage customers: tailored provisions

As Published: 2004

MCOB 6.7 Business loans and loans to high net worth mortgage customers: tailored provisions

CONC 5A.4 Cost cap for operating an electronic system in relation to lending

As Published: 2015

CONC 5A.4 Cost cap for operating an electronic system in relation to lending

ICOBS 2.5 Acting honestly, fairly and professionally, exclusion of liability, conditions and warranties

As Published: 2015

ICOBS 2.5 Acting honestly, fairly and professionally, exclusion of liability, conditions and warranties

COBS 19.7 Pensions nudge and retirement risk warnings

As Published: 2015

COBS 19.7 Pensions nudge and retirement risk warnings

ICOBS 3.1 Distance marketing

As Published: 2007

ICOBS 3.1 Distance marketing

PERG 14.4A Activities relating to regulated sale and rent back agreements

As Published: 2010

PERG 14.4A Activities relating to regulated sale and rent back agreements

CREDS 7.1 Application, purpose and interpretation

As Published: 2011

CREDS 7.1 Application, purpose and interpretation

PERG 15.3 Payment services

As Published: 2009

PERG 15.3 Payment services

PERG 3A.5 Exclusions

As Published: 2011

PERG 3A.5 Exclusions

PERG 13.1 Introduction

As Published: 2007

PERG 13.1 Introduction

COLL 12.1 Introduction

As Published: 2011

COLL 12.1 Introduction

CONC 4.2 Pre-contract disclosure and adequate explanations

As Published: 2014

CONC 4.2 Pre-contract disclosure and adequate explanations

BIPRU 11.5 Technical criteria on disclosure: General requirements

As Published: 2007

BIPRU 11.5 Technical criteria on disclosure: General requirements

PERG 10.1 Background

As Published: 2006

PERG 10.1 Background

PERG 4.12 Appointed representatives

As Published: 2014

PERG 4.12 Appointed representatives