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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

DISP 2.2 Which complaints can be dealt with under the Financial Ombudsman Service?

As Published: 2004

DISP 2.2 Which complaints can be dealt with under the Financial Ombudsman Service?

FEES 12.3 Late payments and recovery of unpaid levies

As Published: 2015

FEES 12.3 Late payments and recovery of unpaid levies

MCOB 4.5 Additional disclosure for distance mortgage mediation contracts, distance home purchase mediation contracts and distance regulated sale and rent back mediation contracts with retail customers

As Published: 2004

MCOB 4.5 Additional disclosure for distance mortgage mediation contracts, distance home purchase mediation contracts and distance regulated sale and rent back mediation contracts with retail customers

COBS 11.2 Best execution for AIFMs and residual CIS operators

As Published: 2007

COBS 11.2 Best execution for AIFMs and residual CIS operators

SUP 15.12 Ongoing alerts for retail adviser complaints

As Published: 2015

SUP 15.12 Ongoing alerts for retail adviser complaints

IPRU-INV Annex A 1 INTRODUCTION

As Published: 2015

IPRU-INV Annex A 1 INTRODUCTION

DISP App 3.11 Obligation to write letters to certain rejected complainants

As Published: 2017

DISP App 3.11 Obligation to write letters to certain rejected complainants

CONC 7.12 Lenders’ responsibilities in relation to debt

As Published: 2020

CONC 7.12 Lenders’ responsibilities in relation to debt

CONC 7.14 Settlements, disputed and deadlocked debt

As Published: 2015

CONC 7.14 Settlements, disputed and deadlocked debt

DISP App 3.3A The approach to considering evidence at step 2

As Published: 2017

DISP App 3.3A The approach to considering evidence at step 2

SYSC 2.2 Recording the apportionment

As Published: 2015

SYSC 2.2 Recording the apportionment

CASS 1A.2 CASS firm classification

As Published: 2010

CASS 1A.2 CASS firm classification

COBS 20.4 Communications with with-profits policyholders

As Published: 2007

COBS 20.4 Communications with with-profits policyholders

DISP App 3.4 Root cause analysis

As Published: 2017

DISP App 3.4 Root cause analysis

COBS 15.5 Special situations

As Published: 2007

COBS 15.5 Special situations

COLL 8.6 Termination, suspension, and schemes of arrangement

As Published: 2008

COLL 8.6 Termination, suspension, and schemes of arrangement

COBS 11.4 Client limit orders

As Published: 2007

COBS 11.4 Client limit orders

FEES 6.2 Exemption

As Published: 2007

FEES 6.2 Exemption

TC App 5.1

As Published: 2010

TC App 5.1

COBS 19.1 Pension transfers, conversions, and opt-outs

As Published: 2007

COBS 19.1 Pension transfers, conversions, and opt-outs