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DISP 1.5 Complaints resolved by close of the third business day
As Published: 2002
DISP 1.5 Complaints resolved by close of the third business day
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COBS 13.3 Contents of a key features document
As Published: 2007
COBS 13.3 Contents of a key features document
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MIPRU 4.2E Use of external credit assessments
As Published: 2015
MIPRU 4.2E Use of external credit assessments
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COBS 10.2 Assessing appropriateness: the obligations
As Published: 2007
COBS 10.2 Assessing appropriateness: the obligations
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MCOB 12.5 Excessive charges: regulated mortgage contracts, home reversion plans and regulated sale and rent back agreements
As Published: 2006
MCOB 12.5 Excessive charges: regulated mortgage contracts, home reversion plans and regulated sale and rent back agreements
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CONC 4.7 Information to be provided in relation to current account agreements
As Published: 2019
CONC 4.7 Information to be provided in relation to current account agreements
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MCOB 13.5 Dealing with a customer in arrears or with a sale shortfall on a regulated mortgage contract
As Published: 2006
MCOB 13.5 Dealing with a customer in arrears or with a sale shortfall on a regulated mortgage contract
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COBS 2.1 Acting honestly, fairly and professionally
As Published: 2007
COBS 2.1 Acting honestly, fairly and professionally
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ICOBS 2.2 Communications to clients and financial promotions
As Published: 2010
ICOBS 2.2 Communications to clients and financial promotions
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BIPRU 9.7 Recognition of credit assessments of ECAIs
As Published: 2006
BIPRU 9.7 Recognition of credit assessments of ECAIs
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SUP 10A.5 Significant-influence functions
As Published: 2015
SUP 10A.5 Significant-influence functions
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CONC 5A.5 Consequences of contravention of the cost caps
As Published: 2015
CONC 5A.5 Consequences of contravention of the cost caps
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DISP 3.3 Dismissal without consideration of the merits and test cases
As Published: 2004
DISP 3.3 Dismissal without consideration of the merits and test cases
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