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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

DISP 3.5 Resolution of complaints by the Ombudsman

As Published: 2008

DISP 3.5 Resolution of complaints by the Ombudsman

MCOB 2.6 Exclusion of liability

As Published: 2004

MCOB 2.6 Exclusion of liability

SUP 12.4 What must a firm do when it appoints an appointed representative or an FCA registered tied agent?

As Published: 2004

SUP 12.4 What must a firm do when it appoints an appointed representative or an FCA registered tied agent?

SUP 18.4 Friendly Society transfers and amalgamations

As Published: 2019

SUP 18.4 Friendly Society transfers and amalgamations

DISP 1.4 Complaints resolution rules

As Published: 2003

DISP 1.4 Complaints resolution rules

COBS 19.1 Pension transfers, conversions, and opt-outs

As Published: 2007

COBS 19.1 Pension transfers, conversions, and opt-outs

COBS 16.2 Occasional reporting

As Published: 2007

COBS 16.2 Occasional reporting

MCOB 11A.3 Obtaining information for, and assessment of, affordability from the consumer and rejecting an application

As Published: 2018

MCOB 11A.3 Obtaining information for, and assessment of, affordability from the consumer and rejecting an application

MCOB 13.2 Purpose

As Published: 2006

MCOB 13.2 Purpose

DISP 2.3 To which activities does the Compulsory Jurisdiction apply?

As Published: 2003

DISP 2.3 To which activities does the Compulsory Jurisdiction apply?

FEES 5.2 Introduction

As Published: 2006

FEES 5.2 Introduction

DISP 2.7 Is the complainant eligible?

As Published: 2008

DISP 2.7 Is the complainant eligible?

ICOBS 8.1 Insurers: general

As Published: 2007

ICOBS 8.1 Insurers: general

EG 6.5 Publicity during, or upon the conclusion of civil action

As Published: 2016

EG 6.5 Publicity during, or upon the conclusion of civil action

DISP 1.10 Complaints reporting rules

As Published: 2007

DISP 1.10 Complaints reporting rules

DISP App 3.7 Approach to redress at step 1

As Published: 2011

DISP App 3.7 Approach to redress at step 1

MCOB 3A.5 MCD financial promotions

As Published: 2015

MCOB 3A.5 MCD financial promotions

SYSC 13.6 People

As Published: 2007

SYSC 13.6 People

MCOB 6A.5 MCD distance contracts with retail customers

As Published: 2019

MCOB 6A.5 MCD distance contracts with retail customers

MCOB 11.8 Customers unable to change regulated mortgage contract, home purchase plan or provider

As Published: 2012

MCOB 11.8 Customers unable to change regulated mortgage contract, home purchase plan or provider