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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

DISP 1.3 Complaints handling rules

As Published: 2003

DISP 1.3 Complaints handling rules

PERG 7.4 Does the article 54 exclusion apply?

As Published: 2006

PERG 7.4 Does the article 54 exclusion apply?

MCOB 11A.2 Prohibition on cancellation or variation of MCD regulated mortgage contract on grounds of creditworthiness

As Published: 2016

MCOB 11A.2 Prohibition on cancellation or variation of MCD regulated mortgage contract on grounds of creditworthiness

DISP App 3.2 The assessment of a complaint

As Published: 2017

DISP App 3.2 The assessment of a complaint

CONC 7.6 Exercise of continuous payment authority

As Published: 2014

CONC 7.6 Exercise of continuous payment authority

CONC 4.4 Pre-contractual requirements: credit brokers

As Published: 2014

CONC 4.4 Pre-contractual requirements: credit brokers

CASS 7.19 Clearing member client money sub-pools

As Published: 2014

CASS 7.19 Clearing member client money sub-pools

PERG 4.14 Mortgage activities carried on by professional firms

As Published: 2019

PERG 4.14 Mortgage activities carried on by professional firms

ICOBS 7.1 The right to cancel

As Published: 2007

ICOBS 7.1 The right to cancel

SUP 16.11 Product Sales Data Reporting

As Published: 2004

SUP 16.11 Product Sales Data Reporting

COBS 15.4 Effects of cancellation

As Published: 2007

COBS 15.4 Effects of cancellation

FEES 5.9 Leaving the Financial Ombudsman Service

As Published: 2009

FEES 5.9 Leaving the Financial Ombudsman Service

ICOBS 1.1 The general application rule

As Published: 2007

ICOBS 1.1 The general application rule

MCOB 7A.1 Application and general

As Published: 2015

MCOB 7A.1 Application and general

COBS 2.3 Inducements relating to business other than MiFID, equivalent third country or optional exemption business and insurance-based investment products

As Published: 2007

COBS 2.3 Inducements relating to business other than MiFID, equivalent third country or optional exemption business and insurance-based investment products

MCOB 4.6A Rolling-up of fees or charges into loan

As Published: 2012

MCOB 4.6A Rolling-up of fees or charges into loan

MCOB 7.2 Purpose

As Published: 2004

MCOB 7.2 Purpose

DISP App 1.5 Additional considerations

As Published: 2005

DISP App 1.5 Additional considerations

MCOB 9.5 Disclosure at the offer stage for equity release transactions

As Published: 2004

MCOB 9.5 Disclosure at the offer stage for equity release transactions

DISP 3.5 Resolution of complaints by the Ombudsman

As Published: 2008

DISP 3.5 Resolution of complaints by the Ombudsman