Related provisions for DISP 1.11.12

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DISP 1.1.1GRP
638This chapter contains rules and guidance on how respondents should deal promptly and fairly with complaints in respect of business carried on from establishments in the United Kingdom,11 by certain branches of firms in the EEA or by certain EEA firms carrying out activities in the United Kingdom under the freedom to provide cross border services.11 In respect of regulated claims management activities, this chapter applies to business carried on in Great Britain (see PERG 2.4A).28