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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

DISP 1.5 Complaints resolved by close of the third business day

As Published: 2002

DISP 1.5 Complaints resolved by close of the third business day

MCOB 13.5 Dealing with a customer in arrears or with a sale shortfall on a regulated mortgage contract

As Published: 2006

MCOB 13.5 Dealing with a customer in arrears or with a sale shortfall on a regulated mortgage contract

MCOB 6.7 Business loans and loans to high net worth mortgage customers: tailored provisions

As Published: 2004

MCOB 6.7 Business loans and loans to high net worth mortgage customers: tailored provisions

MCOB 6.1 Application

As Published: 2004

MCOB 6.1 Application

BIPRU 3.3 The use of the credit assessments of ratings agencies

As Published: 2007

BIPRU 3.3 The use of the credit assessments of ratings agencies

CONC 5A.4 Cost cap for operating an electronic system in relation to lending

As Published: 2015

CONC 5A.4 Cost cap for operating an electronic system in relation to lending

PERG 4.4A Mortgage contracts entered into before 21 March 2016

As Published: 2015

PERG 4.4A Mortgage contracts entered into before 21 March 2016

IPRU-INV 4.2 PURPOSE

As Published: 2015

IPRU-INV 4.2 PURPOSE

COLL 9.4 Facilities in the United Kingdom

As Published: 2011

COLL 9.4 Facilities in the United Kingdom

PERG 8.23 Regulated activities

As Published: 2006

PERG 8.23 Regulated activities

PERG 14.5 The ‘by-way-of-business’ test

As Published: 2010

PERG 14.5 The ‘by-way-of-business’ test

PERG 8.17A Financial promotions concerning insurance distribution activities

As Published: 2018

PERG 8.17A Financial promotions concerning insurance distribution activities

PERG 15.3 Payment services

As Published: 2009

PERG 15.3 Payment services

PERG 8.17-A Financial promotions concerning consumer credit and consumer hire

As Published: 2014

PERG 8.17-A Financial promotions concerning consumer credit and consumer hire

COBS 4.10 Systems and controls and approving and communicating financial promotions

As Published: 2015

COBS 4.10 Systems and controls and approving and communicating financial promotions

PERG 8.13 Exemptions applying to financial promotions concerning deposits and certain contracts of insurance

As Published: 2005

PERG 8.13 Exemptions applying to financial promotions concerning deposits and certain contracts of insurance

PERG 14.8 Financial promotions

As Published: 2010

PERG 14.8 Financial promotions

PERG 14.1 Background

As Published: 2006

PERG 14.1 Background

COBS 4.11 Record keeping: financial promotion

As Published: 2007

COBS 4.11 Record keeping: financial promotion

CONC 10.1 Application and purpose

As Published: 2014

CONC 10.1 Application and purpose