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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

DISP 1.5 Complaints resolved by close of the third business day

As Published: 2002

DISP 1.5 Complaints resolved by close of the third business day

ICOBS 4.1 General requirements for insurance intermediaries and insurers

As Published: 2007

ICOBS 4.1 General requirements for insurance intermediaries and insurers

DISP App 3.2 The assessment of a complaint

As Published: 2017

DISP App 3.2 The assessment of a complaint

EG 2.14 Legal review

As Published: 2016

EG 2.14 Legal review

MAR 5A.8 Reporting requirements

As Published: 2017

MAR 5A.8 Reporting requirements

EG 2.4 Case selection: Unauthorised business

As Published: 2016

EG 2.4 Case selection: Unauthorised business

EG 4.1 Notifying the person under investigation where notice is a requirement under section 170

As Published: 2016

EG 4.1 Notifying the person under investigation where notice is a requirement under section 170

EG 20.2 Information gathering and investigation powers

As Published: 2016

EG 20.2 Information gathering and investigation powers

EG 2.5 Cases where other authorities have an interest

As Published: 2016

EG 2.5 Cases where other authorities have an interest

EG 4.9 Involvement of FCA supervisors during the investigation phase

As Published: 2016

EG 4.9 Involvement of FCA supervisors during the investigation phase

EG 19.1 Introduction

As Published: 2016

EG 19.1 Introduction

EG 6.6 Publicity during, or upon the conclusion of criminal action (see chapter 12)

As Published: 2016

EG 6.6 Publicity during, or upon the conclusion of criminal action (see chapter 12)

EG 3.4 Investigations into general and specific concerns (sections 167 and 168)

As Published: 2016

EG 3.4 Investigations into general and specific concerns (sections 167 and 168)

EG 4.10 The timeframe for responding to information and document requirements

As Published: 2016

EG 4.10 The timeframe for responding to information and document requirements

EG 4.3 Notification where a particular person is not yet under investigation

As Published: 2016

EG 4.3 Notification where a particular person is not yet under investigation

REC 3.19 Investigations

As Published: 2011

REC 3.19 Investigations

EG 3.5 Official listing investigations (section 97)

As Published: 2016

EG 3.5 Official listing investigations (section 97)

EG 2.6 Assisting overseas regulators

As Published: 2016

EG 2.6 Assisting overseas regulators

EG 4.4 Appointment of additional investigators

As Published: 2016

EG 4.4 Appointment of additional investigators

EG 15.3 Disqualification under section 345

As Published: 2016

EG 15.3 Disqualification under section 345