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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

DISP 1.7 Complaints forwarding rules

As Published: 2005

DISP 1.7 Complaints forwarding rules

DISP 3.5 Resolution of complaints by the Ombudsman

As Published: 2008

DISP 3.5 Resolution of complaints by the Ombudsman

MAR 9.5 Frequently Asked Questions

As Published: 2017

MAR 9.5 Frequently Asked Questions

CONC 7.14 Settlements, disputed and deadlocked debt

As Published: 2015

CONC 7.14 Settlements, disputed and deadlocked debt

COLL 8.5 Powers and responsibilities

As Published: 2006

COLL 8.5 Powers and responsibilities

PERG 2.8 Exclusions applicable to particular regulated activities

As Published: 2005

PERG 2.8 Exclusions applicable to particular regulated activities

CASS 5.1 Application

As Published: 2004

CASS 5.1 Application

MCOB 4.6 Cancellation of distance mortgage mediation contracts, distance home purchase mediation contracts and distance regulated sale and rent back mediation contracts

As Published: 2006

MCOB 4.6 Cancellation of distance mortgage mediation contracts, distance home purchase mediation contracts and distance regulated sale and rent back mediation contracts

MCOB 2.6A Protecting customer’s interests: regulated mortgage contracts, home purchase plans, home reversion plans and regulated sale and rent back agreements

As Published: 2006

MCOB 2.6A Protecting customer’s interests: regulated mortgage contracts, home purchase plans, home reversion plans and regulated sale and rent back agreements

LR 13.8 Other circulars

As Published: 2007

LR 13.8 Other circulars

COLL 7.4 Winding up an AUT and terminating a sub-fund of an AUT

As Published: 2011

COLL 7.4 Winding up an AUT and terminating a sub-fund of an AUT

PERG 8.11 Types of exemption under the Financial Promotion Order

As Published: 2005

PERG 8.11 Types of exemption under the Financial Promotion Order

INSPRU 3.2 Derivatives in insurance

As Published: 2007

INSPRU 3.2 Derivatives in insurance

LR 5.4A Transfer between listing categories

As Published: 2009

LR 5.4A Transfer between listing categories

BIPRU 9.9 Calculation of risk-weighted exposure amounts for securitisation positions

As Published: 2006

BIPRU 9.9 Calculation of risk-weighted exposure amounts for securitisation positions

CONC App 1.2 Total charge for credit rules for other agreements

As Published: 2015

CONC App 1.2 Total charge for credit rules for other agreements

CONC 3.6 Financial promotions about credit agreements secured on land

As Published: 2014

CONC 3.6 Financial promotions about credit agreements secured on land

DISP 1.10A Complaints data publication rules

As Published: 2010

DISP 1.10A Complaints data publication rules

SYSC 4 Annex 1

As Published: 2015

SYSC 4 Annex 1

BIPRU 9.1 Application and purpose

As Published: 2006

BIPRU 9.1 Application and purpose