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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

DISP 1.4 Complaints resolution rules

As Published: 2003

DISP 1.4 Complaints resolution rules

DISP 3.3 Dismissal without consideration of the merits and test cases

As Published: 2004

DISP 3.3 Dismissal without consideration of the merits and test cases

MCOB 4.5 Additional disclosure for distance mortgage mediation contracts, distance home purchase mediation contracts and distance regulated sale and rent back mediation contracts with retail customers

As Published: 2004

MCOB 4.5 Additional disclosure for distance mortgage mediation contracts, distance home purchase mediation contracts and distance regulated sale and rent back mediation contracts with retail customers

DISP App 3.11 Obligation to write letters to certain rejected complainants

As Published: 2017

DISP App 3.11 Obligation to write letters to certain rejected complainants

PERG 17.3 What the advice must be about

As Published: 2014

PERG 17.3 What the advice must be about

SUP 12.3 What responsibility does a firm have for its appointed representatives or EEA tied agents?

As Published: 2007

SUP 12.3 What responsibility does a firm have for its appointed representatives or EEA tied agents?

EG 11.2 Criteria for determining whether to exercise powers to obtain restitution

As Published: 2016

EG 11.2 Criteria for determining whether to exercise powers to obtain restitution

MCOB 9.5 Disclosure at the offer stage for equity release transactions

As Published: 2004

MCOB 9.5 Disclosure at the offer stage for equity release transactions

COLL 7.1 Introduction

As Published: 2007

COLL 7.1 Introduction

CONC 7.5 Pursuing and recovering repayments

As Published: 2014

CONC 7.5 Pursuing and recovering repayments

CONC 7.19 Notice of default sums under P2P agreements

As Published: 2014

CONC 7.19 Notice of default sums under P2P agreements

SYSC 6.2 Internal audit

As Published: 2007

SYSC 6.2 Internal audit

SUP 10A.5 Significant-influence functions

As Published: 2015

SUP 10A.5 Significant-influence functions

CONC 3.3 The clear fair and not misleading rule and general requirements

As Published: 2014

CONC 3.3 The clear fair and not misleading rule and general requirements

INSPRU 7.1 Application

As Published: 2006

INSPRU 7.1 Application

CONC 7.12 Lenders’ responsibilities in relation to debt

As Published: 2014

CONC 7.12 Lenders’ responsibilities in relation to debt

PRIN 3.4 General

As Published: 2004

PRIN 3.4 General

MCOB 5.1 Application

As Published: 2004

MCOB 5.1 Application

REC 2.8 Settlement and clearing facilitation services

As Published: 2004

REC 2.8 Settlement and clearing facilitation services

CREDS 2.1 Application and purpose

As Published: 2011

CREDS 2.1 Application and purpose