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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

DISP 1.4 Complaints resolution rules

As Published: 2003

DISP 1.4 Complaints resolution rules

COLL 6.2 Dealing

As Published: 2005

COLL 6.2 Dealing

MCOB 4.7A Advised sales

As Published: 2012

MCOB 4.7A Advised sales

COLL 4.5 Reports and accounts

As Published: 2006

COLL 4.5 Reports and accounts

DISP App 3.11 Obligation to write letters to certain rejected complainants

As Published: 2017

DISP App 3.11 Obligation to write letters to certain rejected complainants

MCOB 2.6A Protecting customer’s interests: regulated mortgage contracts, home purchase plans, home reversion plans and regulated sale and rent back agreements

As Published: 2006

MCOB 2.6A Protecting customer’s interests: regulated mortgage contracts, home purchase plans, home reversion plans and regulated sale and rent back agreements

MCOB 5A.5 Content of European Standardised Information Sheets (ESISs)

As Published: 2015

MCOB 5A.5 Content of European Standardised Information Sheets (ESISs)

CONC 6.8 Post contract business practices: credit brokers

As Published: 2014

CONC 6.8 Post contract business practices: credit brokers

CONC 3.7 Financial promotions and communications: credit brokers

As Published: 2014

CONC 3.7 Financial promotions and communications: credit brokers

CONC 7.11 Disclosures relating to “authority” or “status”

As Published: 2014

CONC 7.11 Disclosures relating to “authority” or “status”

SUP 8A.3 Applying for a direction or determination by the FCA waiving, varying or disapplying CCA requirements

As Published: 2014

SUP 8A.3 Applying for a direction or determination by the FCA waiving, varying or disapplying CCA requirements

COLL 8.5 Powers and responsibilities

As Published: 2006

COLL 8.5 Powers and responsibilities

PERG 5.8 The regulated activities: advising on contracts of insurance

As Published: 2013

PERG 5.8 The regulated activities: advising on contracts of insurance

CASS 7.15 Records, accounts and reconciliations

As Published: 2014

CASS 7.15 Records, accounts and reconciliations

DISP 1.2 Consumer awareness rules

As Published: 2003

DISP 1.2 Consumer awareness rules

MCOB 4A.1 Additional disclosure by MCD mortgage credit intermediaries

As Published: 2015

MCOB 4A.1 Additional disclosure by MCD mortgage credit intermediaries

EG 3.11 FCA approach to firms conducting their own investigations in anticipation of enforcement action

As Published: 2016

EG 3.11 FCA approach to firms conducting their own investigations in anticipation of enforcement action

CASS 5.5 Segregation and the operation of client money accounts

As Published: 2004

CASS 5.5 Segregation and the operation of client money accounts

SUP 18.4 Friendly Society transfers and amalgamations

As Published: 2001

SUP 18.4 Friendly Society transfers and amalgamations

COBS 6.2A Describing advice services [deleted]

As Published: 2010

COBS 6.2A Describing advice services [deleted]