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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

DISP 1.9 Complaints record rule

As Published: 2011

DISP 1.9 Complaints record rule

MCOB 4A.3 Record of recommendation

As Published: 2016

MCOB 4A.3 Record of recommendation

SUP 13.11 Record keeping

As Published: 2007

SUP 13.11 Record keeping

MAR 8.3 Requirements for benchmark administrators [deleted]

As Published: 2015

MAR 8.3 Requirements for benchmark administrators [deleted]

MAR 6.3A Quality of execution

As Published: 2017

MAR 6.3A Quality of execution

MAR 5.4 Finalisation of transactions

As Published: 2007

MAR 5.4 Finalisation of transactions

MCOB 13.3 Dealing fairly with customers with a payment shortfall: policy and procedures

As Published: 2006

MCOB 13.3 Dealing fairly with customers with a payment shortfall: policy and procedures

CASS 11.9 Segregation and the operation of client money accounts

As Published: 2014

CASS 11.9 Segregation and the operation of client money accounts

DISP 2.8 Was the complaint referred to the Financial Ombudsman Service in time?

As Published: 2008

DISP 2.8 Was the complaint referred to the Financial Ombudsman Service in time?

SYSC 22.5 Giving references: additional rules and guidance for all firms

As Published: 2016

SYSC 22.5 Giving references: additional rules and guidance for all firms

DEPP 7.2 Interviews

As Published: 2009

DEPP 7.2 Interviews

FEES 5.9 Leaving the Financial Ombudsman Service

As Published: 2009

FEES 5.9 Leaving the Financial Ombudsman Service

APER 4.1 Statement of Principle 1

As Published: 2005

APER 4.1 Statement of Principle 1

PERG 12.4 Application of EU Directives

As Published: 2006

PERG 12.4 Application of EU Directives

BIPRU 7.10 Use of a Value at Risk Model

As Published: 2007

BIPRU 7.10 Use of a Value at Risk Model

CASS 5.5 Segregation and the operation of client money accounts

As Published: 2004

CASS 5.5 Segregation and the operation of client money accounts

MAR 9.5 Frequently Asked Questions

As Published: 2017

MAR 9.5 Frequently Asked Questions

MAR 10.1 Application

As Published: 2017

MAR 10.1 Application

PERG 8.33 Introducing

As Published: 2007

PERG 8.33 Introducing

SYSC 18.6 Whistleblowing obligations under MiFID and other EU legislation

As Published: 2017

SYSC 18.6 Whistleblowing obligations under MiFID and other EU legislation