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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

PERG 6.6 The factors

As Published: 2005

PERG 6.6 The factors

COBS 17.1 Providing information to claimants and dealing with claims

As Published: 2007

COBS 17.1 Providing information to claimants and dealing with claims

DEPP 3.2 The operation of the RDC

As Published: 2013

DEPP 3.2 The operation of the RDC

DISP 3.2 Jurisdiction

As Published: 2007

DISP 3.2 Jurisdiction

DISP 1.5 Complaints resolved by close of the third business day

As Published: 2002

DISP 1.5 Complaints resolved by close of the third business day

DISP 1.10 Complaints reporting rules

As Published: 2007

DISP 1.10 Complaints reporting rules

SUP 5.3 Policy on the use of skilled persons

As Published: 2005

SUP 5.3 Policy on the use of skilled persons

REC 2.16 Complaints

As Published: 2004

REC 2.16 Complaints

DISP 1.10A Complaints data publication rules

As Published: 2010

DISP 1.10A Complaints data publication rules

DISP 3.7 Awards by the Ombudsman

As Published: 2008

DISP 3.7 Awards by the Ombudsman

COBS 6.2A Describing advice services

As Published: 2010

COBS 6.2A Describing advice services

CASS 5.2 Holding money as agent of insurance undertaking

As Published: 2004

CASS 5.2 Holding money as agent of insurance undertaking

SUP 6.3 Applications for variation of permission and/or imposition, variation or cancellation of requirements

As Published: 2001

SUP 6.3 Applications for variation of permission and/or imposition, variation or cancellation of requirements

PERG 5.6 The regulated activities: arranging deals in, and making arrangements with a view to transactions in, contracts of insurance

As Published: 2005

PERG 5.6 The regulated activities: arranging deals in, and making arrangements with a view to transactions in, contracts of insurance

INSPRU 1.2 Mathematical reserves

As Published: 2006

INSPRU 1.2 Mathematical reserves

DISP 1.3 Complaints handling rules

As Published: 2003

DISP 1.3 Complaints handling rules

DEPP 6.2 Deciding whether to take action

As Published: 2007

DEPP 6.2 Deciding whether to take action

PERG 5.7 The regulated activities: assisting in the administration and performance of a contract of insurance

As Published: 2005

PERG 5.7 The regulated activities: assisting in the administration and performance of a contract of insurance

PERG 2.6 Specified investments: a broad outline

As Published: 2005

PERG 2.6 Specified investments: a broad outline

ICOBS 3.2 E-Commerce

As Published: 2013

ICOBS 3.2 E-Commerce