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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

CONC 7.3 Treatment of customers in default or arrears (including repossessions): lenders, owners and debt collectors

As Published: 2014

CONC 7.3 Treatment of customers in default or arrears (including repossessions): lenders, owners and debt collectors

DISP 2.7 Is the complainant eligible?

As Published: 2008

DISP 2.7 Is the complainant eligible?

DISP App 3.2 The assessment of a complaint

As Published: 2010

DISP App 3.2 The assessment of a complaint

CASS 1A.3 Responsibility for CASS operational oversight

As Published: 2010

CASS 1A.3 Responsibility for CASS operational oversight

SYSC 2.1 Apportionment of Responsibilities

As Published: 2002

SYSC 2.1 Apportionment of Responsibilities

PERG 14.5 The ‘by-way-of-business’ test

As Published: 2010

PERG 14.5 The ‘by-way-of-business’ test

CREDS 1.1 Application and purpose

As Published: 2011

CREDS 1.1 Application and purpose

BIPRU 11.4 Technical criteria on disclosure: General criteria

As Published: 2007

BIPRU 11.4 Technical criteria on disclosure: General criteria

BIPRU 11.6 Qualifying requirements for the use of particular instruments or methodologies

As Published: 2007

BIPRU 11.6 Qualifying requirements for the use of particular instruments or methodologies

LR 19.4 Continuing obligations

As Published: 2006

LR 19.4 Continuing obligations

DTR 1.3 Information gathering and publication

As Published: 2005

DTR 1.3 Information gathering and publication

SUP 3.8 Rights and duties of auditors

As Published: 2004

SUP 3.8 Rights and duties of auditors

CONC 8.5 Financial statements and debt repayment offers

As Published: 2014

CONC 8.5 Financial statements and debt repayment offers

SUP 15.6 Inaccurate, false or misleading information

As Published: 2005

SUP 15.6 Inaccurate, false or misleading information

COBS 4.5 Communicating with retail clients

As Published: 2008

COBS 4.5 Communicating with retail clients

COBS 2.2 Information disclosure before providing services

As Published: 2008

COBS 2.2 Information disclosure before providing services

COBS 2.4 Agent as client and reliance on others

As Published: 2007

COBS 2.4 Agent as client and reliance on others

CONC 3.3 The clear fair and not misleading rule and general requirements

As Published: 2014

CONC 3.3 The clear fair and not misleading rule and general requirements

LR 8.3 Role of a sponsor: general

As Published: 2008

LR 8.3 Role of a sponsor: general

LR 9.2 Requirements with continuing application

As Published: 2006

LR 9.2 Requirements with continuing application