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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

DISP 2.8 Was the complaint referred to the Financial Ombudsman Service in time?

As Published: 2008

DISP 2.8 Was the complaint referred to the Financial Ombudsman Service in time?

PERG 14.4A Activities relating to regulated sale and rent back agreements

As Published: 2010

PERG 14.4A Activities relating to regulated sale and rent back agreements

MCOB 13.4 Arrears: provision of information to the customer of a regulated mortgage contract

As Published: 2006

MCOB 13.4 Arrears: provision of information to the customer of a regulated mortgage contract

CONC 3.7 Financial promotions and communications: credit brokers

As Published: 2014

CONC 3.7 Financial promotions and communications: credit brokers

COBS 11.4 Client limit orders

As Published: 2007

COBS 11.4 Client limit orders

CONC 5.2 Creditworthiness assessment: before agreement

As Published: 2014

CONC 5.2 Creditworthiness assessment: before agreement

PERG 13.1 Introduction

As Published: 2007

PERG 13.1 Introduction

CONC 7.9 Contact with customers

As Published: 2014

CONC 7.9 Contact with customers

MCOB 2.7A E-Commerce

As Published: 2007

MCOB 2.7A E-Commerce

ICOBS 6.4 Pre- and post-contract information: protection policies

As Published: 2008

ICOBS 6.4 Pre- and post-contract information: protection policies

MCOB 13.5 Dealing with a customer in arrears or with a sale shortfall on a regulated mortgage contract

As Published: 2006

MCOB 13.5 Dealing with a customer in arrears or with a sale shortfall on a regulated mortgage contract

ICOBS 5.1 General

As Published: 2007

ICOBS 5.1 General

MCOB 5.5 Provision of illustrations

As Published: 2012

MCOB 5.5 Provision of illustrations

PR 3.3 Advertisements

As Published: 2012

PR 3.3 Advertisements

DISP App 3.3 The approach to considering evidence

As Published: 2010

DISP App 3.3 The approach to considering evidence

PERG 14.3 Activities relating to home reversion plans

As Published: 2006

PERG 14.3 Activities relating to home reversion plans

COBS 6.1E Platform services: platform charges and using a platform service for advising

As Published: 2011

COBS 6.1E Platform services: platform charges and using a platform service for advising

CONC 7.14 Settlements, disputed and deadlocked debt

As Published: 2014

CONC 7.14 Settlements, disputed and deadlocked debt

COBS 4.2 Fair, clear and not misleading communications

As Published: 2007

COBS 4.2 Fair, clear and not misleading communications

MCOB 12.3 Early repayment charges: regulated mortgage contracts

As Published: 2004

MCOB 12.3 Early repayment charges: regulated mortgage contracts