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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

PERG 8.6 Communicate

As Published: 2005

PERG 8.6 Communicate

COBS 11.8 Recording telephone conversations and electronic communications

As Published: 2008

COBS 11.8 Recording telephone conversations and electronic communications

ICOBS 3.2 E-Commerce

As Published: 2013

ICOBS 3.2 E-Commerce

ICOBS 6.3 Pre- and post-contract information: pure protection contracts

As Published: 2008

ICOBS 6.3 Pre- and post-contract information: pure protection contracts

MCOB 13.5 Dealing with a customer in arrears or with a sale shortfall on a regulated mortgage contract

As Published: 2006

MCOB 13.5 Dealing with a customer in arrears or with a sale shortfall on a regulated mortgage contract

CASS 11.10 Payments to creditors

As Published: 2014

CASS 11.10 Payments to creditors

CASS 8.3 Records and internal controls

As Published: 2013

CASS 8.3 Records and internal controls

CASS 5.2 Holding money as agent of insurance undertaking

As Published: 2004

CASS 5.2 Holding money as agent of insurance undertaking

MCOB 9.9 Disclosure after sale: home reversion plans

As Published: 2006

MCOB 9.9 Disclosure after sale: home reversion plans

COBS 4.10 Systems and controls and approving and communicating financial promotions

As Published: 2007

COBS 4.10 Systems and controls and approving and communicating financial promotions

SUP 2.4 'Mystery shopping'

As Published: 2005

SUP 2.4 'Mystery shopping'

CONC 2.8 E-commerce

As Published: 2014

CONC 2.8 E-commerce

COBS 5.2 E-Commerce

As Published: 2007

COBS 5.2 E-Commerce

BIPRU 4.10 The IRB approach: Credit risk mitigation

As Published: 2006

BIPRU 4.10 The IRB approach: Credit risk mitigation

TC App 2.1 TCs Territorial Scope subject to the limitation in TC Appendix 3

As Published: 2007

TC App 2.1 TCs Territorial Scope subject to the limitation in TC Appendix 3

CONC 8.4 Debt solution contracts

As Published: 2014

CONC 8.4 Debt solution contracts

CONC 7.7 Application of interest and charges

As Published: 2014

CONC 7.7 Application of interest and charges

IFPRU 4.15 Credit risk mitigation

As Published: 2014

IFPRU 4.15 Credit risk mitigation

DISP App 3.10 Application: evidential provisions

As Published: 2010

DISP App 3.10 Application: evidential provisions

MCOB 8.2 Purpose

As Published: 2006

MCOB 8.2 Purpose