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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

DISP 1.3 Complaints handling rules

As Published: 2003

DISP 1.3 Complaints handling rules

ICOBS 2.5 Exclusion of liability and reliance on others

As Published: 2008

ICOBS 2.5 Exclusion of liability and reliance on others

REC 2.7 Access to facilities

As Published: 2004

REC 2.7 Access to facilities

DISP 1.9 Complaints record rule

As Published: 2011

DISP 1.9 Complaints record rule

COLL 5.1 Introduction

As Published: 2010

COLL 5.1 Introduction

CREDS 2.1 Application and purpose

As Published: 2011

CREDS 2.1 Application and purpose

SUP 11.8 Changes in the circumstances of existing controllers

As Published: 2004

SUP 11.8 Changes in the circumstances of existing controllers

PERG 8.36 Illustrative tables

As Published: 2005

PERG 8.36 Illustrative tables

CONC 7.17 Notice of sums in arrears under P2P agreements for fixed-sum credit

As Published: 2014

CONC 7.17 Notice of sums in arrears under P2P agreements for fixed-sum credit

LR 10.8 Miscellaneous

As Published: 2007

LR 10.8 Miscellaneous

SYSC 13.2 Purpose

As Published: 2006

SYSC 13.2 Purpose

FEES 5.9 Leaving the Financial Ombudsman Service

As Published: 2009

FEES 5.9 Leaving the Financial Ombudsman Service

SUP 10A.13 Application for approval and withdrawing an application for approval

As Published: 2013

SUP 10A.13 Application for approval and withdrawing an application for approval

CONC 3.8 Financial promotions and communications: lenders

As Published: 2014

CONC 3.8 Financial promotions and communications: lenders

CASS 6.3 Depositing assets and arranging for assets to be deposited with third parties

As Published: 2007

CASS 6.3 Depositing assets and arranging for assets to be deposited with third parties

RCB 3.6 Fees and other matters

RCB 3.6 Fees and other matters

CONC 7.9 Contact with customers

As Published: 2014

CONC 7.9 Contact with customers

CONC 2.8 E-commerce

As Published: 2014

CONC 2.8 E-commerce

CASS 8.3 Records and internal controls

As Published: 2013

CASS 8.3 Records and internal controls

DISP 2.7 Is the complainant eligible?

As Published: 2008

DISP 2.7 Is the complainant eligible?