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Effective Period

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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

DISP 1.5 Complaints resolved by close of the next business day

As Published: 2002

DISP 1.5 Complaints resolved by close of the next business day

CONC 7.6 Exercise of continuous payment authority

As Published: 2014

CONC 7.6 Exercise of continuous payment authority

DISP App 3.4 Root cause analysis

As Published: 2010

DISP App 3.4 Root cause analysis

CREDS 9.2 Reporting

As Published: 2012

CREDS 9.2 Reporting

REC 4.4 Complaints

As Published: 2011

REC 4.4 Complaints

MCOB 9.5 Disclosure at the offer stage for equity release transactions

As Published: 2004

MCOB 9.5 Disclosure at the offer stage for equity release transactions

FEES 5.9 Leaving the Financial Ombudsman Service

As Published: 2009

FEES 5.9 Leaving the Financial Ombudsman Service

FEES 3.2 Obligation to pay fees

As Published: 2006

FEES 3.2 Obligation to pay fees

SUP 8.3 Applying for a waiver

As Published: 2002

SUP 8.3 Applying for a waiver

PERG 5.8 The regulated activities: advising on contracts of insurance

As Published: 2013

PERG 5.8 The regulated activities: advising on contracts of insurance

PERG 8.29 Advice must relate to the merits (of buying or selling a particular investment)

As Published: 2012

PERG 8.29 Advice must relate to the merits (of buying or selling a particular investment)

DISP INTRO 1 Introduction

As Published: 2008

DISP INTRO 1 Introduction

CONC 5A.2 Prohibition from entering into agreements for high-cost short-term credit

As Published: 2015

CONC 5A.2 Prohibition from entering into agreements for high-cost short-term credit

CONC 5A.3 Prohibition from imposing charges under agreements for high-cost short-term credit

As Published: 2015

CONC 5A.3 Prohibition from imposing charges under agreements for high-cost short-term credit

CONC 5A.4 Cost cap for operating an electronic system in relation to lending

As Published: 2015

CONC 5A.4 Cost cap for operating an electronic system in relation to lending

TC App 2.1 TCs Territorial Scope subject to the limitation in TC Appendix 3

As Published: 2007

TC App 2.1 TCs Territorial Scope subject to the limitation in TC Appendix 3

CONC 3.1 Application

As Published: 2014

CONC 3.1 Application

MCOB 12.3 Early repayment charges: regulated mortgage contracts

As Published: 2004

MCOB 12.3 Early repayment charges: regulated mortgage contracts

PERG 5.6 The regulated activities: arranging deals in, and making arrangements with a view to transactions in, contracts of insurance

As Published: 2005

PERG 5.6 The regulated activities: arranging deals in, and making arrangements with a view to transactions in, contracts of insurance

MCOB 4.8A Execution-only sales

As Published: 2012

MCOB 4.8A Execution-only sales