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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

DISP 3.4 Referring a complaint to another complaints scheme

As Published: 2008

DISP 3.4 Referring a complaint to another complaints scheme

DISP 1.8 Complaints time barring rule

As Published: 2008

DISP 1.8 Complaints time barring rule

REC 3.10 Complaints

As Published: 2013

REC 3.10 Complaints

DISP 3.9 Delegation of the Ombudsman's powers

As Published: 2003

DISP 3.9 Delegation of the Ombudsman's powers

DISP App 3.5 Re-assessing rejected claims

As Published: 2010

DISP App 3.5 Re-assessing rejected claims

DISP 4.1 Purpose and application

As Published: 2008

DISP 4.1 Purpose and application

MCOB 2.4 High pressure sales: regulated mortgage contracts, home reversion plans and regulated sale and rent back agreements

As Published: 2006

MCOB 2.4 High pressure sales: regulated mortgage contracts, home reversion plans and regulated sale and rent back agreements

COLL 12.4 UCITS product passport

As Published: 2013

COLL 12.4 UCITS product passport

ICOBS 3.2 E-Commerce

As Published: 2013

ICOBS 3.2 E-Commerce

MCOB 13.5 Dealing with a customer in arrears or with a sale shortfall on a regulated mortgage contract

As Published: 2006

MCOB 13.5 Dealing with a customer in arrears or with a sale shortfall on a regulated mortgage contract

MCOB 1.6 Distinguishing regulated mortgage contracts and regulated credit agreements

As Published: 2004

MCOB 1.6 Distinguishing regulated mortgage contracts and regulated credit agreements

COLL 7.3 Winding up a solvent ICVC and terminating or winding up a sub-fund of an ICVC

As Published: 2004

COLL 7.3 Winding up a solvent ICVC and terminating or winding up a sub-fund of an ICVC

COLL 4.8 Notifications for UCITS master-feeder arrangements

As Published: 2011

COLL 4.8 Notifications for UCITS master-feeder arrangements

LR 3.4 Debt and other securities

As Published: 2007

LR 3.4 Debt and other securities

COBS 18.8 OPS firms - non scope business

As Published: 2007

COBS 18.8 OPS firms - non scope business

MCOB 2.7 Application to electronic media and distance communications

As Published: 2004

MCOB 2.7 Application to electronic media and distance communications

LR 13.4 Class 1 circulars

As Published: 2007

LR 13.4 Class 1 circulars

LR 17.3 Requirements with continuing application

As Published: 2006

LR 17.3 Requirements with continuing application

MCOB 5.1 Application

As Published: 2004

MCOB 5.1 Application

MCOB 4.6 Cancellation of distance mortgage mediation contracts, distance home purchase mediation contracts and distance regulated sale and rent back mediation contracts

As Published: 2006

MCOB 4.6 Cancellation of distance mortgage mediation contracts, distance home purchase mediation contracts and distance regulated sale and rent back mediation contracts