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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

MCOB 13.5 Dealing with a customer in arrears or with a sale shortfall on a regulated mortgage contract

As Published: 2006

MCOB 13.5 Dealing with a customer in arrears or with a sale shortfall on a regulated mortgage contract

COBS 6.1C Consultancy charging and remuneration

As Published: 2010

COBS 6.1C Consultancy charging and remuneration

DISP App 3.3 The approach to considering evidence

As Published: 2010

DISP App 3.3 The approach to considering evidence

COBS 6.1E Platform services: platform charges and using a platform service for advising

As Published: 2011

COBS 6.1E Platform services: platform charges and using a platform service for advising

CONC 7.14 Settlements, disputed and deadlocked debt

As Published: 2014

CONC 7.14 Settlements, disputed and deadlocked debt

COBS 4.2 Fair, clear and not misleading communications

As Published: 2007

COBS 4.2 Fair, clear and not misleading communications

MCOB 12.3 Early repayment charges: regulated mortgage contracts

As Published: 2004

MCOB 12.3 Early repayment charges: regulated mortgage contracts

MCOB 8.1 Application

As Published: 2004

MCOB 8.1 Application

DISP App 3.4 Root cause analysis

As Published: 2010

DISP App 3.4 Root cause analysis

MCOB 6.1 Application

As Published: 2004

MCOB 6.1 Application

CASS 9.3 Prime brokerage agreement disclosure annex

As Published: 2010

CASS 9.3 Prime brokerage agreement disclosure annex

MCOB 4.9 Business loans and loans to high net worth mortgage customers: tailored provisions

As Published: 2004

MCOB 4.9 Business loans and loans to high net worth mortgage customers: tailored provisions

COBS 6.3 Disclosing information about services, fees and commission

As Published: 2007

COBS 6.3 Disclosing information about services, fees and commission

COBS 10.2 Assessing appropriateness: the obligations

As Published: 2007

COBS 10.2 Assessing appropriateness: the obligations

COBS 18.2 Energy market activity and oil market activity

As Published: 2007

COBS 18.2 Energy market activity and oil market activity

COBS 20.1 Application

As Published: 2007

COBS 20.1 Application

DISP 2.8 Was the complaint referred to the Financial Ombudsman Service in time?

As Published: 2008

DISP 2.8 Was the complaint referred to the Financial Ombudsman Service in time?

COBS 2.1 Acting honestly, fairly and professionally

As Published: 2007

COBS 2.1 Acting honestly, fairly and professionally

DISP App 3.6 Determining the effect of a breach or failing

As Published: 2010

DISP App 3.6 Determining the effect of a breach or failing

COBS 15.5 Special situations

As Published: 2007

COBS 15.5 Special situations