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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

DISP 1.5 Complaints resolved by close of the next business day

As Published: 2002

DISP 1.5 Complaints resolved by close of the next business day

DISP 3.2 Jurisdiction

As Published: 2007

DISP 3.2 Jurisdiction

COBS 19.4 Open market options

As Published: 2010

COBS 19.4 Open market options

COLL 6.7 Payments

As Published: 2005

COLL 6.7 Payments

COBS 6.1A Adviser charging and remuneration

As Published: 2010

COBS 6.1A Adviser charging and remuneration

PERG 8.14 Other financial promotions

As Published: 2005

PERG 8.14 Other financial promotions

CREDS 9.1 Application and purpose

As Published: 2011

CREDS 9.1 Application and purpose

COLL 4.2 Pre-sale notifications

As Published: 2006

COLL 4.2 Pre-sale notifications

ICOBS 5.2 Statement of demands and needs

As Published: 2008

ICOBS 5.2 Statement of demands and needs

SUP 12.4 What must a firm do when it appoints an appointed representative or an EEA tied agent?

As Published: 2004

SUP 12.4 What must a firm do when it appoints an appointed representative or an EEA tied agent?

REC 2.5 Systems and controls and conflicts

As Published: 2004

REC 2.5 Systems and controls and conflicts

COBS 6.4 Disclosure of charges, remuneration and commission

As Published: 2007

COBS 6.4 Disclosure of charges, remuneration and commission

COBS 9.6 Special rules for giving basic advice on a stakeholder product

As Published: 2007

COBS 9.6 Special rules for giving basic advice on a stakeholder product

COBS 15.2 The right to cancel

As Published: 2007

COBS 15.2 The right to cancel

COBS 2.3 Inducements

As Published: 2007

COBS 2.3 Inducements

COBS 20.2 Treating with-profits policyholders fairly

As Published: 2009

COBS 20.2 Treating with-profits policyholders fairly

DISP 1.10 Complaints reporting rules

As Published: 2007

DISP 1.10 Complaints reporting rules

FEES 5.3 The general levy

As Published: 2010

FEES 5.3 The general levy

COBS 19.1 Pension transfers and opt-outs

As Published: 2007

COBS 19.1 Pension transfers and opt-outs

COBS 15.3 Exercising a right to cancel

As Published: 2007

COBS 15.3 Exercising a right to cancel