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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

DISP 1.5 Complaints resolved by close of the next business day

As Published: 2002

DISP 1.5 Complaints resolved by close of the next business day

PERG 1.5 What other guidance about the perimeter is available from the FCA?

As Published: 2006

PERG 1.5 What other guidance about the perimeter is available from the FCA?

SUP 1A.1 Application and purpose

As Published: 2013

SUP 1A.1 Application and purpose

APER 3.1 Introduction

As Published: 2005

APER 3.1 Introduction

SUP 12.7 Notification requirements

As Published: 2002

SUP 12.7 Notification requirements

SUP 15.2 Purpose

As Published: 2005

SUP 15.2 Purpose

PERG 2.5 Investments and activities: general

As Published: 2006

PERG 2.5 Investments and activities: general

GEN 5.1 Application and purpose

As Published: 2003

GEN 5.1 Application and purpose

PERG 8.6 Communicate

As Published: 2005

PERG 8.6 Communicate

REC 6.1 Introduction and legal background

As Published: 2007

REC 6.1 Introduction and legal background

COLL 9.1 Application and general information

As Published: 2004

COLL 9.1 Application and general information

PR 4.2 Third country issuers

As Published: 2005

PR 4.2 Third country issuers

LR 13.5 Financial information in Class 1 Circulars

As Published: 2007

LR 13.5 Financial information in Class 1 Circulars

DISP 2.7 Is the complainant eligible?

As Published: 2008

DISP 2.7 Is the complainant eligible?

DISP App 3.3 The approach to considering evidence

As Published: 2010

DISP App 3.3 The approach to considering evidence

SUP 11.2 Purpose

As Published: 2004

SUP 11.2 Purpose

SUP 10A.3 Provisions related to the Act

As Published: 2013

SUP 10A.3 Provisions related to the Act

DISP 1.9 Complaints record rule

As Published: 2011

DISP 1.9 Complaints record rule

SUP 10A.10 Customer-dealing functions

As Published: 2013

SUP 10A.10 Customer-dealing functions

DISP 2.2 Which complaints can be dealt with under the Financial Ombudsman Service?

As Published: 2004

DISP 2.2 Which complaints can be dealt with under the Financial Ombudsman Service?