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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

DISP App 3.2 The assessment of a complaint

As Published: 2010

DISP App 3.2 The assessment of a complaint

DISP 1.5 Complaints resolved by close of the next business day

As Published: 2002

DISP 1.5 Complaints resolved by close of the next business day

CASS 7A.1 Application and purpose

As Published: 2008

CASS 7A.1 Application and purpose

MCOB 11.8 Customers unable to change regulated mortgage contract, home purchase plan or provider

As Published: 2012

MCOB 11.8 Customers unable to change regulated mortgage contract, home purchase plan or provider

MCOB 6.7 Business loans

As Published: 2004

MCOB 6.7 Business loans

MCOB 7.9 Post-sale disclosure for regulated sale and rent back agreements

As Published: 2010

MCOB 7.9 Post-sale disclosure for regulated sale and rent back agreements

DTR 4.4 Exemptions

As Published: 2010

DTR 4.4 Exemptions

DTR 1.2 Modifying rules and consulting the FCA

As Published: 2012

DTR 1.2 Modifying rules and consulting the FCA

CASS 6.4 Use of safe custody assets

As Published: 2007

CASS 6.4 Use of safe custody assets

SUP 10A.16 How to apply for approval and give notifications

As Published: 2013

SUP 10A.16 How to apply for approval and give notifications

COLL 7.2 Suspension and restart of dealings

As Published: 2008

COLL 7.2 Suspension and restart of dealings

APER 4.2 Statement of Principle 2

As Published: 2005

APER 4.2 Statement of Principle 2

REC 2A.3 Guidance on RAP recognition requirements

As Published: 2012

REC 2A.3 Guidance on RAP recognition requirements

COBS 20.5 With-profits governance

As Published: 2012

COBS 20.5 With-profits governance

SUP 16.14 Client money and asset return

As Published: 2010

SUP 16.14 Client money and asset return

LR 10.7 Transactions by specialist companies

As Published: 2010

LR 10.7 Transactions by specialist companies

SYSC 9.1 General rules on record-keeping

As Published: 2007

SYSC 9.1 General rules on record-keeping

DTR 1.1 Application and purpose (Disclosure rules)

As Published: 2005

DTR 1.1 Application and purpose (Disclosure rules)

PERG 8.22 The Internet

As Published: 2013

PERG 8.22 The Internet

SUP 15.10 Reporting suspicious transactions (market abuse)

As Published: 2005

SUP 15.10 Reporting suspicious transactions (market abuse)