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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

ICOBS 6.4 Pre- and post-contract information: protection policies

As Published: 2008

ICOBS 6.4 Pre- and post-contract information: protection policies

COBS 6.1 Information about the firm and compensation information

As Published: 2007

COBS 6.1 Information about the firm and compensation information

MCOB 7.6 Mortgages: event-driven information

As Published: 2004

MCOB 7.6 Mortgages: event-driven information

DISP App 1.2 The standard approach to redress

As Published: 2008

DISP App 1.2 The standard approach to redress

REC 2.16 Complaints

As Published: 2004

REC 2.16 Complaints

DISP App 1.1 Introduction

As Published: 2005

DISP App 1.1 Introduction

DISP INTRO 1 Introduction

As Published: 2008

DISP INTRO 1 Introduction

ICOBS 6.2 Pre-contract information: general insurance contracts

As Published: 2008

ICOBS 6.2 Pre-contract information: general insurance contracts

ICOBS 5.1 General

As Published: 2007

ICOBS 5.1 General

MCOB 6.5 Mortgages: information to be provided in the offer document or separately

As Published: 2006

MCOB 6.5 Mortgages: information to be provided in the offer document or separately

LR 8.3 Role of a sponsor: general

As Published: 2008

LR 8.3 Role of a sponsor: general

COBS 16.2 Occasional reporting

As Published: 2007

COBS 16.2 Occasional reporting

MCOB 5.7 Business loans

As Published: 2004

MCOB 5.7 Business loans

MCOB 13.3 Dealing fairly with customers in arrears: policy and procedures

As Published: 2006

MCOB 13.3 Dealing fairly with customers in arrears: policy and procedures

SUP 18.4 Friendly Society transfers and amalgamations

As Published: 2001

SUP 18.4 Friendly Society transfers and amalgamations

DISP App 3.8 Other appropriate redress

As Published: 2010

DISP App 3.8 Other appropriate redress

DISP 1.9 Complaints record rule

As Published: 2011

DISP 1.9 Complaints record rule

DISP 2.2 Which complaints can be dealt with under the Financial Ombudsman Service?

As Published: 2004

DISP 2.2 Which complaints can be dealt with under the Financial Ombudsman Service?

DISP App 3.10 Application: evidential provisions

As Published: 2010

DISP App 3.10 Application: evidential provisions

DISP 3.6 Determination by the Ombudsman

As Published: 2008

DISP 3.6 Determination by the Ombudsman