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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

ICOBS 8.3 Insurance intermediaries (and insurers handling claims on another insurer’s policy)

As Published: 2008

ICOBS 8.3 Insurance intermediaries (and insurers handling claims on another insurer’s policy)

CASS 5.1 Application

As Published: 2004

CASS 5.1 Application

CREDS 9.2 Reporting

As Published: 2012

CREDS 9.2 Reporting

DISP 1.6 Complaints time limit rules

As Published: 2008

DISP 1.6 Complaints time limit rules

DISP App 3.9 Other matters concerning redress

As Published: 2010

DISP App 3.9 Other matters concerning redress

MCOB 5.9 Pre-sale disclosure for regulated sale and rent back agreements

As Published: 2009

MCOB 5.9 Pre-sale disclosure for regulated sale and rent back agreements

ICOBS 5.2 Statement of demands and needs

As Published: 2008

ICOBS 5.2 Statement of demands and needs

DISP 3.8 Dealing with information

As Published: 2004

DISP 3.8 Dealing with information

DEPP 3.2 The operation of the RDC

As Published: 2007

DEPP 3.2 The operation of the RDC

COBS 17.1 Providing information to claimants and dealing with claims

As Published: 2007

COBS 17.1 Providing information to claimants and dealing with claims

PERG 6.6 The factors

As Published: 2005

PERG 6.6 The factors

DISP 3.2 Jurisdiction

As Published: 2007

DISP 3.2 Jurisdiction

SUP 5.3 Policy on the use of skilled persons

As Published: 2005

SUP 5.3 Policy on the use of skilled persons

DISP 1.10 Complaints reporting rules

As Published: 2007

DISP 1.10 Complaints reporting rules

DISP 3.7 Awards by the Ombudsman

As Published: 2008

DISP 3.7 Awards by the Ombudsman

DISP 1.10A Complaints data publication rules

As Published: 2010

DISP 1.10A Complaints data publication rules

REC 2.16 Complaints

As Published: 2004

REC 2.16 Complaints

COBS 6.2A Describing advice services

As Published: 2010

COBS 6.2A Describing advice services

DEPP 6.2 Deciding whether to take action

As Published: 2007

DEPP 6.2 Deciding whether to take action

DISP 1.3 Complaints handling rules

As Published: 2003

DISP 1.3 Complaints handling rules