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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

CREDS 9.1 Application and purpose

As Published: 2011

CREDS 9.1 Application and purpose

DISP 3.8 Dealing with information

As Published: 2004

DISP 3.8 Dealing with information

SUP 12.1 Application and purpose

As Published: 2004

SUP 12.1 Application and purpose

ICOBS 7.1 The right to cancel

As Published: 2007

ICOBS 7.1 The right to cancel

CASS 6.1 Application

As Published: 2007

CASS 6.1 Application

DISP 3.3 Dismissal without consideration of the merits and test cases

As Published: 2004

DISP 3.3 Dismissal without consideration of the merits and test cases

SUP 12.5 Contracts: required terms

As Published: 2002

SUP 12.5 Contracts: required terms

COBS 9.6 Special rules for giving basic advice on a stakeholder product

As Published: 2007

COBS 9.6 Special rules for giving basic advice on a stakeholder product

DISP App 3.8 Other appropriate redress

As Published: 2010

DISP App 3.8 Other appropriate redress

COBS 6.3 Disclosing information about services, fees and commission – packaged products

As Published: 2007

COBS 6.3 Disclosing information about services, fees and commission – packaged products

PRIN 1.2 Clients and the Principles

As Published: 2004

PRIN 1.2 Clients and the Principles

DISP App 3.6 Determining the effect of a breach or failing

As Published: 2010

DISP App 3.6 Determining the effect of a breach or failing

COLL 6.7 Payments

As Published: 2005

COLL 6.7 Payments

CREDS 9.2 Reporting

As Published: 2012

CREDS 9.2 Reporting

DISP App 1.6 Valuing Relevant Benefits

As Published: 2004

DISP App 1.6 Valuing Relevant Benefits

COBS 11.8 Recording telephone conversations and electronic communications

As Published: 2008

COBS 11.8 Recording telephone conversations and electronic communications

SUP 12.7 Notification requirements

As Published: 2002

SUP 12.7 Notification requirements

DISP 3.6 Determination by the Ombudsman

As Published: 2008

DISP 3.6 Determination by the Ombudsman

SYSC 1.4 Application of SYSC 11 to SYSC 21

As Published: 2006

SYSC 1.4 Application of SYSC 11 to SYSC 21

MCOB 4.5 Additional disclosure for distance mortgage mediation contracts, distance home purchase mediation contracts and distance regulated sale and rent back mediation contracts with retail customers

As Published: 2004

MCOB 4.5 Additional disclosure for distance mortgage mediation contracts, distance home purchase mediation contracts and distance regulated sale and rent back mediation contracts with retail customers