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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

MCOB 13.5 Dealing with a customer in arrears or with a sale shortfall on a regulated mortgage contract

As Published: 2006

MCOB 13.5 Dealing with a customer in arrears or with a sale shortfall on a regulated mortgage contract

REC 2.13 Promotion and maintenance of standards

As Published: 2004

REC 2.13 Promotion and maintenance of standards

SUP 2.4 'Mystery shopping'

As Published: 2005

SUP 2.4 'Mystery shopping'

MCOB 13.4 Arrears: provision of information to the customer of a regulated mortgage contract

As Published: 2006

MCOB 13.4 Arrears: provision of information to the customer of a regulated mortgage contract

REC 3.14 Products, services and normal hours of operation

As Published: 2007

REC 3.14 Products, services and normal hours of operation

COBS 18.2 Energy market activity and oil market activity

As Published: 2007

COBS 18.2 Energy market activity and oil market activity

COBS 20.1 Application

As Published: 2007

COBS 20.1 Application

MCOB 4.9 Business loans

As Published: 2004

MCOB 4.9 Business loans

FEES 4.2 Obligation to pay periodic fees

As Published: 2006

FEES 4.2 Obligation to pay periodic fees

MCOB 1.3 General application: where?

As Published: 2004

MCOB 1.3 General application: where?

COBS 6.3 Disclosing information about services, fees and commission – packaged products

As Published: 2007

COBS 6.3 Disclosing information about services, fees and commission – packaged products

DTR 7.1 Audit committees

As Published: 2008

DTR 7.1 Audit committees

REC 3.15 Suspension of services and inability to operate facilities

As Published: 2007

REC 3.15 Suspension of services and inability to operate facilities

SUP 12.7 Notification requirements

As Published: 2002

SUP 12.7 Notification requirements

COBS 10.2 Assessing appropriateness: the obligations

As Published: 2007

COBS 10.2 Assessing appropriateness: the obligations

REC 6.2 Applications

As Published: 2007

REC 6.2 Applications

SUP 12.8 Termination of a relationship with an appointed representative or EEA tied agent

As Published: 2004

SUP 12.8 Termination of a relationship with an appointed representative or EEA tied agent

MCOB 2.7A E-Commerce

As Published: 2007

MCOB 2.7A E-Commerce

SUP 6.1 Application and purpose

As Published: 2004

SUP 6.1 Application and purpose

COBS 4.2 Fair, clear and not misleading communications

As Published: 2007

COBS 4.2 Fair, clear and not misleading communications