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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

DISP 2.7 Is the complainant eligible?

As Published: 2008

DISP 2.7 Is the complainant eligible?

ICOBS 8.1 Insurers: general

As Published: 2007

ICOBS 8.1 Insurers: general

SUP 12.4 What must a firm do when it appoints an appointed representative or an EEA tied agent?

As Published: 2004

SUP 12.4 What must a firm do when it appoints an appointed representative or an EEA tied agent?

COBS 15.2 The right to cancel

As Published: 2007

COBS 15.2 The right to cancel

COBS 9.6 Special rules for giving basic advice on a stakeholder product

As Published: 2007

COBS 9.6 Special rules for giving basic advice on a stakeholder product

COBS 20.2 Treating with-profits policyholders fairly

As Published: 2007

COBS 20.2 Treating with-profits policyholders fairly

MCOB 2.4 High pressure sales: regulated mortgage contracts and home reversion plans

As Published: 2006

MCOB 2.4 High pressure sales: regulated mortgage contracts and home reversion plans

COBS 2.3 Inducements

As Published: 2007

COBS 2.3 Inducements

COBS 15.3 Exercising a right to cancel

As Published: 2007

COBS 15.3 Exercising a right to cancel

DISP 1.10 Complaints reporting rules

As Published: 2007

DISP 1.10 Complaints reporting rules

COBS 19.1 Pension transfers and opt-outs

As Published: 2007

COBS 19.1 Pension transfers and opt-outs

COBS 16.2 Occasional reporting

As Published: 2007

COBS 16.2 Occasional reporting

MCOB 13.5 Dealing with a customer in arrears or with a sale shortfall on a regulated mortgage contract

As Published: 2006

MCOB 13.5 Dealing with a customer in arrears or with a sale shortfall on a regulated mortgage contract

COBS 9.4 Suitability reports

As Published: 2007

COBS 9.4 Suitability reports

MCOB 9.3 Pre-application disclosure

As Published: 2004

MCOB 9.3 Pre-application disclosure

FEES 5.3 The general levy

As Published: 2006

FEES 5.3 The general levy

MCOB 10.3 Formula and assumptions for calculating the APR

As Published: 2004

MCOB 10.3 Formula and assumptions for calculating the APR

DISP 3.5 Resolution of complaints by the Ombudsman

As Published: 2008

DISP 3.5 Resolution of complaints by the Ombudsman

MCOB 2.3 Inducements: regulated mortgage contracts and home reversion plans

As Published: 2004

MCOB 2.3 Inducements: regulated mortgage contracts and home reversion plans

DISP 1.4 Complaints resolution rules

As Published: 2003

DISP 1.4 Complaints resolution rules