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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

MCOB 13.5 Dealing with a customer in arrears or with a sale shortfall on a regulated mortgage contract

As Published: 2006

MCOB 13.5 Dealing with a customer in arrears or with a sale shortfall on a regulated mortgage contract

SUP 2.4 'Mystery shopping'

As Published: 2005

SUP 2.4 'Mystery shopping'

MCOB 13.4 Arrears: provision of information to the customer of a regulated mortgage contract

As Published: 2006

MCOB 13.4 Arrears: provision of information to the customer of a regulated mortgage contract

COBS 18.2 Energy market activity and oil market activity

As Published: 2007

COBS 18.2 Energy market activity and oil market activity

DISP 2.8 Was the complaint referred to the Financial Ombudsman Service in time?

As Published: 2008

DISP 2.8 Was the complaint referred to the Financial Ombudsman Service in time?

COBS 20.1 Application

As Published: 2007

COBS 20.1 Application

MCOB 4.9 Business loans

As Published: 2004

MCOB 4.9 Business loans

COBS 6.3 Disclosing information about services, fees and commission – packaged products

As Published: 2007

COBS 6.3 Disclosing information about services, fees and commission – packaged products

COBS 10.2 Assessing appropriateness: the obligations

As Published: 2007

COBS 10.2 Assessing appropriateness: the obligations

COBS 4.2 Fair, clear and not misleading communications

As Published: 2007

COBS 4.2 Fair, clear and not misleading communications

SUP 6.1 Application and purpose

As Published: 2004

SUP 6.1 Application and purpose

COBS 9.4 Suitability reports

As Published: 2007

COBS 9.4 Suitability reports

MCOB 6.1 Application

As Published: 2004

MCOB 6.1 Application

FEES 3.1 Introduction

As Published: 2005

FEES 3.1 Introduction

PERG 8.23 Regulated activities

As Published: 2006

PERG 8.23 Regulated activities

PERG 5.1 Application and purpose

As Published: 2005

PERG 5.1 Application and purpose

GEN 1.2 Referring to approval by the FSA

As Published: 2005

GEN 1.2 Referring to approval by the FSA

PERG 4.3 Regulated activities related to mortgages

As Published: 2005

PERG 4.3 Regulated activities related to mortgages

REC 4.6 The section 296 power to give directions

As Published: 2007

REC 4.6 The section 296 power to give directions

PERG 8.33 Introducing

As Published: 2007

PERG 8.33 Introducing