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DISP 3.5 Resolution of complaints by the Ombudsman
As Published: 2008
DISP 3.5 Resolution of complaints by the Ombudsman
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MCOB 9.6 Disclosure at the start of the contract and after sale for equity release transactions
As Published: 2004
MCOB 9.6 Disclosure at the start of the contract and after sale for equity release transactions
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DISP 3.3 Dismissal without consideration of the merits and test cases
As Published: 2004
DISP 3.3 Dismissal without consideration of the merits and test cases
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MCOB 13.3 Dealing fairly with customers in arrears: policy and procedures
As Published: 2006
MCOB 13.3 Dealing fairly with customers in arrears: policy and procedures
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MCOB 6.5 Mortgages: information to be provided in the offer document or separately
As Published: 2006
MCOB 6.5 Mortgages: information to be provided in the offer document or separately
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MCOB 9.8 Disclosure after sale: lifetime mortgages
As Published: 2004
MCOB 9.8 Disclosure after sale: lifetime mortgages
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COBS 10.5 Assessing appropriateness: guidance
As Published: 2007
COBS 10.5 Assessing appropriateness: guidance
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MCOB 12.4 Arrears charges: regulated mortgage contracts
As Published: 2004
MCOB 12.4 Arrears charges: regulated mortgage contracts
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COBS 13.2 Product information: production standards, form and contents
As Published: 2007
COBS 13.2 Product information: production standards, form and contents
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MCOB 6.4 Mortgages: content of the offer document
As Published: 2004
MCOB 6.4 Mortgages: content of the offer document
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